Sumo Logic incident

Problem with Metrics Collection and Metrics Searches in North America 1 (US1)

Resolved after 39 minutes, affecting Metrics Collection and Metrics Searches, on January 21, 2026.

resolved Mar 27, 2026, 04:49 AM UTC

We are no longer seeing issues with Metrics Collection and Metrics Searches and normal operation has been restored at this time.

Started
Jan 21, 2026, 03:09 AM UTC
Resolved
Jan 21, 2026, 03:49 AM UTC
Duration
39m
Detected by Pingoru
Jan 21, 2026, 03:09 AM UTC

Affected components

Metrics CollectionMetrics Searches

Update timeline

  1. investigating Mar 27, 2026, 04:47 AM UTC

    We are currently investigating reports of problems with Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

  2. identified Mar 27, 2026, 04:48 AM UTC

    We have identified the source of the issue affecting Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

  3. monitoring Mar 27, 2026, 04:48 AM UTC

    We have implemented a fix for the issue affecting Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  4. resolved Mar 27, 2026, 04:49 AM UTC

    We are no longer seeing issues with Metrics Collection and Metrics Searches and normal operation has been restored at this time.

Your product runs on more than Sumo Logic

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →