Sumo Logic incident

Problem with Metrics Collection and Metrics Searches

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on January 21, 2026 affecting Metrics Collection and Metrics Searches, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 03:09 AM UTC
Resolved
Jan 21, 2026, 03:49 AM UTC
Duration
39m
Detected by Pingoru
Jan 21, 2026, 03:09 AM UTC

Affected components

Metrics CollectionMetrics Searches

Update timeline

  1. investigating Mar 27, 2026, 04:47 AM UTC

    We are currently investigating reports of problems with Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

  2. identified Mar 27, 2026, 04:48 AM UTC

    We have identified the source of the issue affecting Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

  3. monitoring Mar 27, 2026, 04:48 AM UTC

    We have implemented a fix for the issue affecting Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  4. resolved Mar 27, 2026, 04:49 AM UTC

    We are no longer seeing issues with Metrics Collection and Metrics Searches and normal operation has been restored at this time.