Sumo Logic incident

Problem with Logs Collection in Europe 1 (EU)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on April 2, 2026 affecting Logs Collection, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 08:10 AM UTC
Resolved
Apr 02, 2026, 08:20 AM UTC
Duration
10m
Detected by Pingoru
Apr 02, 2026, 08:10 AM UTC

Affected components

Logs Collection

Update timeline

  1. monitoring Apr 16, 2026, 07:54 AM UTC

    We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

  2. resolved Apr 16, 2026, 07:54 AM UTC

    We are no longer seeing issues with Logs Collection and normal operation has been restored at this time. [Update] Following further investigation, we determined that the previously communicated resolution time was incorrect. The correct resolution time has been updated to 8:20 AM UTC.