Sumo Logic incident

Problem with Tracing Collection

Minor Resolved View vendor source →
Started
Feb 17, 2026, 05:19 AM UTC
Resolved
Feb 17, 2026, 06:13 PM UTC
Duration
12h 53m
Detected by Pingoru
Feb 17, 2026, 05:19 AM UTC

Affected components

Tracing Collection

Update timeline

  1. investigating Mar 27, 2026, 06:55 AM UTC

    We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

  2. identified Mar 27, 2026, 06:55 AM UTC

    We have identified the source of the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are working on a fix for the problem.

  3. monitoring Mar 27, 2026, 06:55 AM UTC

    We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

  4. resolved Mar 27, 2026, 06:56 AM UTC

    We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

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