Sumo Logic incident

Problem with Tracing Collection in Europe 2 (DE) and Australia (AU)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on February 13, 2026 affecting Tracing Collection and Tracing Collection, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 08:53 AM UTC
Resolved
Feb 13, 2026, 09:32 AM UTC
Duration
38m
Detected by Pingoru
Feb 13, 2026, 08:53 AM UTC

Affected components

Tracing CollectionTracing Collection

Update timeline

  1. investigating Mar 27, 2026, 06:45 AM UTC

    We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

  2. monitoring Mar 27, 2026, 06:46 AM UTC

    We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

  3. resolved Mar 27, 2026, 06:47 AM UTC

    We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.