Sumo Logic incident

Problem with Metrics Searches in Europe 1 (EU)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on April 8, 2026 affecting Metrics Searches, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 09:14 AM UTC
Resolved
Apr 08, 2026, 09:44 AM UTC
Duration
30m
Detected by Pingoru
Apr 08, 2026, 09:14 AM UTC

Affected components

Metrics Searches

Update timeline

  1. identified Apr 16, 2026, 07:57 AM UTC

    We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

  2. monitoring Apr 16, 2026, 07:57 AM UTC

    We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  3. resolved Apr 16, 2026, 07:57 AM UTC

    We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.