Sumo Logic incident

Problem with Data Indexing

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on January 23, 2026 affecting Data Indexing and Data Indexing, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 10:18 AM UTC
Resolved
Jan 23, 2026, 10:42 AM UTC
Duration
24m
Detected by Pingoru
Jan 23, 2026, 10:18 AM UTC

Affected components

Data IndexingData Indexing

Update timeline

  1. investigating Mar 27, 2026, 05:06 AM UTC

    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

  2. identified Mar 27, 2026, 05:07 AM UTC

    We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.

  3. resolved Mar 27, 2026, 05:07 AM UTC

    We are no longer seeing issues with Data Indexing and normal operation has been restored at this time. [Update] We have updated this incident to include North America 2 (US2) as an impacted deployment.