Sumo Logic incident

Problem with Logs Collection

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on January 12, 2026 affecting Logs Collection, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 05:00 AM UTC
Resolved
Jan 12, 2026, 05:34 AM UTC
Duration
34m
Detected by Pingoru
Jan 12, 2026, 05:00 AM UTC

Affected components

Logs Collection

Update timeline

  1. investigating Mar 26, 2026, 06:07 PM UTC

    We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

  2. monitoring Mar 26, 2026, 06:08 PM UTC

    We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

  3. resolved Mar 26, 2026, 06:08 PM UTC

    We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.