Sumo Logic incident

Problem with Metrics Collection in Australia (AU)

Critical Resolved View vendor source →

Sumo Logic experienced a critical incident on February 13, 2026 affecting Metrics Collection, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 09:53 AM UTC
Resolved
Feb 13, 2026, 10:43 AM UTC
Duration
50m
Detected by Pingoru
Feb 13, 2026, 09:53 AM UTC

Affected components

Metrics Collection

Update timeline

  1. investigating Mar 27, 2026, 10:13 AM UTC

    We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

  2. monitoring Mar 27, 2026, 10:13 AM UTC

    We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  3. resolved Mar 27, 2026, 10:13 AM UTC

    We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.