Sprout Social Outage History
Sprout Social is up right nowPingoru has recorded 56 incidents for Sprout Social: 29 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 121 of 720 (17%) |
| May 2026 | 5 | 369 of 744 (50%) |
| June 2026 | 4 | 456 of 720 (63%) |
| July 2026 | 1 | 2 of 744 (0%) |
| August 2026 | 2 | 10 of 744 (1%) |
| September 2026 | 3 | 84 of 720 (12%) |
| October 2026 | 2 | 70 of 510 (14%) |
Incidents, newest first
Minor October 9, 2026 Sprout Social Performance Issues 34m Sprout Social Web Application
Started Oct 09, 2026, 10:53 PM UTC· resolved Oct 09, 2026, 11:28 PM UTC
- investigating Oct 09, 2026, 10:53 PM UTC
Sprout is currently experiencing issues with slowness throughout multiple areas of the app. Our engineers are working to resolve this as quickly as possible. Please subscribe to receive additional updates. We apologize for the inconvenience.
- resolved Oct 09, 2026, 11:28 PM UTC
This incident has been resolved.
Notice September 23, 2026 Threads Profile Connections 2d 1h Sprout Social Web Application, Sprout Social API
Started Sep 23, 2026, 09:30 AM UTC· resolved Sep 25, 2026, 10:43 AM UTC
- investigating Sep 23, 2026, 09:30 AM UTC
We are currently investigating an issue that began at approximately 09:20 CEST, preventing users from successfully connecting or re-authenticating their Threads profiles. Users attempting to authorize their accounts are experiencing failures upon returning to Sprout Social from the Threads authorization screen. Our engineering team is actively looking into the root cause We will provide another update as soon as we have more information. We apologize for any inconvenience this may cause.
- monitoring Sep 23, 2026, 09:37 PM UTC
Meta appears to have resolved the issue, and we are monitoring the results.
- resolved Sep 25, 2026, 10:43 AM UTC
This incident has been resolved.
Minor September 16, 2026 Meta Connection Issue 1d 10h Sprout Social Web Application, Sprout Social API
Started Sep 16, 2026, 09:49 AM UTC· resolved Sep 17, 2026, 08:21 PM UTC
- investigating Sep 16, 2026, 09:49 AM UTC
As of September 16, 9:20 AM CEST. Sprout is currently experiencing issues connecting with Meta. As a result, some customers may see delays in Inbox messages, reporting disruptions, and failed posts to Meta channels. Our engineering team is actively investigating the issue, and we will provide updates as soon as more information is available.
- investigating Sep 16, 2026, 09:50 AM UTC
We are continuing to investigate this issue.
- investigating Sep 16, 2026, 01:12 PM UTC
Our team is actively working on this issue and will share updates as soon as we have them. In the meantime, a quick step on Meta's end might restore your connection right away. Meta is currently asking some users to accept a new policy. Please log into your Meta Business Suite at https://business.facebook.com/ and check for any alerts or popups. If you see a prompt asking you to agree to this policy, accepting it may immediately reconnect your profile to Sprout. Thank you for your patience while we work on this!
- investigating Sep 17, 2026, 08:17 PM UTC
We are continuing to investigate this issue.
- resolved Sep 17, 2026, 08:21 PM UTC
This issue has been resolved.
Minor September 9, 2026 Trellis Issue 22m Sprout Social Web Application
Started Sep 09, 2026, 06:11 PM UTC· resolved Sep 09, 2026, 06:33 PM UTC
- investigating Sep 09, 2026, 06:11 PM UTC
Sprout is currently experiencing issues with Trellis. Our engineers are investigating the root cause of the problem. As a result of these issues, you may experience: - Errors when attempting to access Trellis - Issues creating Trellis Threads Please subscribe to receive additional updates. We apologize for the inconvenience.
- resolved Sep 09, 2026, 06:33 PM UTC
This incident has been resolved.
Minor August 24, 2026 Reddit Incident 9h 49m Sprout Social Web Application, Sprout Social API
Started Aug 24, 2026, 09:02 AM UTC· resolved Aug 24, 2026, 06:52 PM UTC
- investigating Aug 24, 2026, 09:02 AM UTC
We are actively investigating an issue affecting Reddit integrations that began today around 9:00 AM Irish Time (3:00 AM CT). Users may experience errors when connecting profiles, publishing content, or syncing data. We sincerely apologize for the inconvenience while our team continues to investigate and work toward a resolution.
- resolved Aug 24, 2026, 06:52 PM UTC
This incident has been resolved.
Notice August 6, 2026 Trellis Service Interruption 22m Sprout Social Web Application
Started Aug 06, 2026, 07:30 AM UTC· resolved Aug 06, 2026, 07:52 AM UTC
- resolved Aug 06, 2026, 08:17 AM UTC
Impacted Service: Trellis Incident Duration: 1:30 AM CST – 1:52 AM CST (22 minutes) Details: Trellis experienced a complete outage during this period. Service has been fully restored, and all systems are currently operating normally.
Minor June 22, 2026 Cloudfare Issues - Degraded Performance 6h 43m Sprout Social Web Application
Started Jun 22, 2026, 02:24 PM UTC· resolved Jun 22, 2026, 09:07 PM UTC
- investigating Jun 22, 2026, 02:24 PM UTC
Cloudflare is currently experiencing issues that are affecting Sprout access for some customers. We are monitoring the situation and appreciate your patience. Please subscribe to receive additional updates.
- monitoring Jun 22, 2026, 05:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 22, 2026, 09:07 PM UTC
This incident has been resolved.
Minor June 16, 2026 Delayed Threads Data 10d 5h Sprout Social Web Application, Sprout Social API
Started Jun 16, 2026, 09:39 AM UTC· resolved Jun 26, 2026, 02:58 PM UTC
- investigating Jun 16, 2026, 09:39 AM UTC
We are currently investigating a data delay from Threads since June 16, 2026 at 8:43 PM CT. Because of this, you might notice that new Threads data taking a longer than usual to show up in your Sprout account. Our team is actively looking into this, sorry for this inconvenience.
- resolved Jun 26, 2026, 02:58 PM UTC
The data delay with Threads has been fixed. Real-time events began processing normally on June 25, 2026, at 5:40 PM CT (10:40 PM UTC). Thank you for your patience while our team worked through this!
Minor June 12, 2026 Meta Issues 6h 26m Sprout Social Web Application
Started Jun 12, 2026, 01:56 PM UTC· resolved Jun 12, 2026, 08:23 PM UTC
- investigating Jun 12, 2026, 01:56 PM UTC
Meta is currently experiencing difficulties affecting all aspects of Sprout pertaining to Meta services. These issues began on June 12 at approximately 8:35 AM CT. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- resolved Jun 12, 2026, 08:23 PM UTC
This incident has been resolved.
Minor June 5, 2026 Unavailable Image Previews for Instagram Story Mentions 7d 4h Sprout Social Web Application
Started Jun 05, 2026, 03:47 PM UTC· resolved Jun 12, 2026, 08:26 PM UTC
- monitoring Jun 05, 2026, 03:47 PM UTC
Due to an external issue impacting Meta, image previews for Instagram Story Mentions are unavailable and will display the error "Unable to access story content." Meta is working on a fix to resolve this issue, and we are monitoring the situation. We apologize for any inconvenience.
- resolved Jun 12, 2026, 08:26 PM UTC
This incident has been resolved.
Minor May 20, 2026 Performance Issues impacting LinkedIn API 4h 23m Sprout Social API
Started May 20, 2026, 11:18 AM UTC· resolved May 20, 2026, 03:42 PM UTC
- identified May 20, 2026, 11:18 AM UTC
We are experiencing intermittent issues with LinkedIn due to an external LinkedIn API outage involving server timeout errors. As a result, connecting LinkedIn profiles, publishing content, or fetching reports may be temporarily affected or fail unexpectedly. We are actively monitoring LinkedIn's progress toward a resolution.
- resolved May 20, 2026, 03:42 PM UTC
This incident has been resolved.
Minor May 19, 2026 Delays Ingesting Facebook Mentions 13d 15h Sprout Social Web Application
Started May 19, 2026, 10:43 PM UTC· resolved Jun 02, 2026, 01:54 PM UTC
- investigating May 19, 2026, 10:43 PM UTC
Sprout is currently experiencing issues ingesting Facebook @Mention messages. As a result, these messages may be delayed pulling into the Smart Inbox. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
- resolved Jun 02, 2026, 01:54 PM UTC
This incident has been resolved.
Minor May 14, 2026 Bluesky Connection Issues 23h 33m Sprout Social Web Application
Started May 14, 2026, 02:15 PM UTC· resolved May 15, 2026, 01:48 PM UTC
- investigating May 14, 2026, 02:15 PM UTC
We are currently investigating reports of Bluesky connection and re-authorization failures. Users may experience issues connecting new profiles or re-authenticating existing ones. Our team is working to identify the cause and will provide updates as they become available.
- monitoring May 14, 2026, 04:01 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved May 15, 2026, 01:48 PM UTC
This incident has been resolved.
Minor May 8, 2026 Data Ingestion Issue 22h 43m Sprout Social Web Application
Started May 08, 2026, 04:48 PM UTC· resolved May 09, 2026, 03:32 PM UTC
- investigating May 08, 2026, 04:48 PM UTC
Due to an AWS outage that began May 7th around 7 pm CT, Sprout is currently seeing delays in data ingestion. As a result of this outage, you may experience delays pulling in metrics and messages in the following areas of Sprout: - Reports - Listening topics - Smart Inbox - Published posts in the Publishing Calendar We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- resolved May 09, 2026, 03:32 PM UTC
The issue with the AWS outage appears to be resolved. Please subscribe to receive status updates.
Minor May 2, 2026 Instagram & Threads Video Publishing Issue 1d 9h Sprout Social Web Application
Started May 02, 2026, 10:53 PM UTC· resolved May 04, 2026, 08:07 AM UTC
- monitoring May 02, 2026, 10:53 PM UTC
Instagram & Threads is currently experiencing difficulties that affect Sprout’s ability to publish video content. These issues began on Friday, May 1st at approximately 9:00pm CT. We are in touch with the native networks and are monitoring the situation. We apologize for any inconvenience; please subscribe to receive status updates.
- resolved May 04, 2026, 08:07 AM UTC
Meta has successfully resolved the difficulties that were affecting Sprout’s ability to publish video content on Instagram and Threads.
Major April 24, 2026 Meta Connectivity Issues 3d 6h Sprout Social Web Application
Started Apr 24, 2026, 12:28 PM UTC· resolved Apr 27, 2026, 07:09 PM UTC
- identified Apr 24, 2026, 12:28 PM UTC
We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social.
- identified Apr 24, 2026, 03:48 PM UTC
We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social. We recommend that page admins log in to Facebook natively to check for any required security actions from Meta.
- resolved Apr 27, 2026, 07:09 PM UTC
This incident has been resolved.
Minor April 20, 2026 Bluesky Issues 1d 18h Sprout Social Web Application
Started Apr 20, 2026, 10:07 PM UTC· resolved Apr 22, 2026, 04:45 PM UTC
- investigating Apr 20, 2026, 10:07 PM UTC
Bluesky is currently experiencing difficulties that are affecting several different capabilities in Sprout. As a result of these issues, you may experience: - Bluesky post failures - Delays in pulling in Bluesky data in Listening topics - Delays in Bluesky data for reports We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- resolved Apr 22, 2026, 04:45 PM UTC
This incident has been resolved.
Minor March 25, 2026 Team Conversations and User Teams Issues 15h 8m Sprout Social Web Application
Started Mar 25, 2026, 06:15 PM UTC· resolved Mar 26, 2026, 09:24 AM UTC
- identified Mar 25, 2026, 06:15 PM UTC
Sprout is currently experiencing issues with our Team Conversations and User Teams features. As a result, you may experience errors when commenting or mentioning users within a conversation. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
- monitoring Mar 25, 2026, 09:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2026, 09:24 AM UTC
This incidente has been resolved.
Minor March 12, 2026 Facebook Video Publishing Issue 20h 34m Sprout Social Web Application, Sprout Social API
Started Mar 12, 2026, 05:56 PM UTC· resolved Mar 13, 2026, 02:31 PM UTC
- investigating Mar 12, 2026, 05:56 PM UTC
Facebook is currently experiencing difficulties that affect Sprout’s ability to publish video/reels content. As a result of these issues, you may experience Facebook video/reels post failures. These issues began on Thursday, March 12th, at approximately 6 AM CT. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- resolved Mar 13, 2026, 02:31 PM UTC
Facebook has successfully resolved the issue affecting Sprout’s ability to publish video content. This issue was resolved on March 12th at 9:14 PM CT.
Minor February 26, 2026 Yelp Issue 12h 59m Sprout Social Web Application
Started Feb 26, 2026, 09:52 PM UTC· resolved Feb 27, 2026, 10:51 AM UTC
- investigating Feb 26, 2026, 09:52 PM UTC
Yelp is currently experiencing difficulties that affect Sprout’s Reviews and Connection features. These issues began on Thursday, February 26th at approximately 02:30 PM CT. As a result of these issues, you may experience: - Missing or delayed Yelp Reviews - Trouble connecting or reauthorizing Yelp profiles We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- monitoring Feb 27, 2026, 12:21 AM UTC
We are now seeing Yelp has resumed ingesting as expected and newly generated data is not experiencing errors. We are still monitoring updates from Yelp and will continue to provide updates.
- resolved Feb 27, 2026, 10:51 AM UTC
Yelp has successfully resolved the issues that were affecting our Reviews and Connection features. Everything was fully fixed at 09:30 PM CT. Thank you so much for your patience while we monitored this situation.
Minor February 26, 2026 Instagram Video Publishing Issue 18h 54m Sprout Social Web Application
Started Feb 26, 2026, 02:19 PM UTC· resolved Feb 27, 2026, 09:14 AM UTC
- investigating Feb 26, 2026, 02:19 PM UTC
Instagram is currently experiencing difficulties that affect Sprout’s ability to publish video content. These issues began on Wednesday, February 25th at approximately 08:30 PM CT. As a result of these issues, you may experience: - Instagram Reel failures - Instagram Stories with video content failures We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- resolved Feb 27, 2026, 09:14 AM UTC
Instagram has successfully resolved the difficulties that were affecting Sprout’s ability to publish video content. This issue was fully fixed on February 26th at 07:00 PM CT.
Minor February 8, 2026 X Data Delivery Issue 1d 11h Sprout Social Web Application
Started Feb 08, 2026, 02:44 AM UTC· resolved Feb 09, 2026, 02:39 PM UTC
- investigating Feb 08, 2026, 02:44 AM UTC
X (formerly known as Twitter) is currently experiencing difficulties that affect Sprout’s Listening data, Brand Keywords, and Publishing features. These issues began on Saturday, February 8 at approximately 00:10 UTC. As a result of these issues, you may experience data delivery delays in the following areas: - X Listening - Brand Keywords in the Smart Inbox - Publishing Suggested Content Features We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- monitoring Feb 08, 2026, 04:05 AM UTC
We are now seeing X data has resumed ingesting as expected and newly generated data is not experiencing delays. We are still monitoring updates from X natively and will continue to provide updates.
- resolved Feb 09, 2026, 02:39 PM UTC
This incident has been resolved.
Minor January 22, 2026 AWS Email Delivery Issues 2h 8m Sprout Social Web Application
Started Jan 22, 2026, 08:55 PM UTC· resolved Jan 22, 2026, 11:04 PM UTC
- investigating Jan 22, 2026, 08:55 PM UTC
Sprout is currently experiencing issues with AWS affecting OTP (one time passcode) emails, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
- resolved Jan 22, 2026, 11:04 PM UTC
The issue with AWS and OTP email delivery appears to be resolved. Please subscribe to receive status updates
Notice January 16, 2026 X Issues 3h 43m Sprout Social Web Application, Sprout Social API
Started Jan 16, 2026, 05:36 PM UTC· resolved Jan 16, 2026, 09:19 PM UTC
- monitoring Jan 16, 2026, 05:36 PM UTC
On January 16, X posts began failing at 9:57 AM CT. We are monitoring the situation and apologize for the inconvenience. This issue also impacts our data ingestion pipeline, users may experience delays in getting their content into Sprout from the network. Update as in 11:35 AM CT Largely improved, but still some degraded performance.
- monitoring Jan 16, 2026, 09:11 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 16, 2026, 09:19 PM UTC
At about 2:24 PM CT issue resolved itself.
Notice December 5, 2025 Cloudfare issues - degraded performance 16m
Started Dec 05, 2025, 09:17 AM UTC· resolved Dec 05, 2025, 09:33 AM UTC
- investigating Dec 05, 2025, 09:17 AM UTC
Cloudflare is currently experiencing issues that are affecting Sprout’s access for some customers. We are watching the situation closely and appreciate your patience. You can subscribe to receive updates on any changes.
- monitoring Dec 05, 2025, 09:28 AM UTC
The fix has been applied, and services should now be operating as expected. We will continue to monitor the situation to ensure everything remains stable.
- resolved Dec 05, 2025, 09:33 AM UTC
Cloudfare incident has been resolved, and all services have been restored and are now fully operational. Thank you for your patience and understanding.