Snap One Outage History
Snap One is up right nowPingoru has recorded 52 incidents for Snap One: 12 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 45 of 720 (6%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 1 | 20 of 720 (3%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 94 of 744 (13%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 4 of 515 (1%) |
Incidents, newest first
Major October 16, 2026 We have identified a problem with Control4 Mobile Anywhere Access 2h 38m Service: Control4 Access Anywhere
Started Oct 16, 2026, 01:59 PM UTC· resolved Oct 16, 2026, 04:37 PM UTC
- identified Oct 16, 2026, 01:59 PM UTC
We are aware of the impacts on Control4 Mobile Anywhere Access and are actively engaged in determining the cause. More details will follow. Thanks, Your ADI Global Engineering team
- resolved Oct 16, 2026, 04:37 PM UTC
As of 12:30 EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your ADI Global Engineering team
Minor October 6, 2026 Control4 - Identified issue with cloud provider impacting services 50m Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS, Amazon Web Services, Service: Control4 Access Anywhere and 9 more
Started Oct 06, 2026, 02:50 PM UTC· resolved Oct 06, 2026, 03:41 PM UTC
- identified Oct 06, 2026, 02:50 PM UTC
We are aware of the impacts on multiple services due to ongoing issues with our cloud provider. More details will follow. Thanks, Your Snap One Engineering team
- monitoring Oct 06, 2026, 02:57 PM UTC
The engineering team has recovered C4 services and performance is returning to normal with Partners and Customers able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved Oct 06, 2026, 03:41 PM UTC
As of 11:30am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Minor August 17, 2026 Store Locator 3d 22h Website: snapav.com
Started Aug 17, 2026, 09:51 PM UTC· resolved Aug 21, 2026, 08:14 PM UTC
- investigating Aug 17, 2026, 09:51 PM UTC
We have become aware that the store locator is only returning results for the primary store location, and we are currently investigating this issue. In the meantime, please note that orders placed for your primary store location are functioning as expected. If you need to place an order for a location other than your primary store, please visit snaponepartnerstore.com or contact the store directly. We apologize for any inconvenience this may have caused.
- monitoring Aug 19, 2026, 02:06 PM UTC
We've resolved the incident and will continue to monitor.
Minor June 3, 2026 Snap One DDNS: Issue creating new DDNS entries 19h 57m Service: Snap One DDNS [Luma, Wattbox, and other products]
Started Jun 03, 2026, 06:07 PM UTC· resolved Jun 04, 2026, 02:05 PM UTC
- identified Jun 03, 2026, 06:07 PM UTC
The team is currently experiencing an issue with Snap One DDNS services affecting wirepathdns.com, araknisdns.com, lumadns.com, and wattboxdns.com. While existing DDNS entries continue to function, new DDNS entries cannot be created, leading to an increase in support calls across the US and Canada. The issue spans multiple product lines and appears consistent across ISPs. Thanks, Your Snap One Engineering team
- monitoring Jun 04, 2026, 01:25 PM UTC
The fix has been applied and Snap One DDNS services are returning to normal. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved Jun 04, 2026, 02:05 PM UTC
As of 10am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Major May 18, 2026 OvrC Email Delivery Issue Identified 1h 5m Service: OvrC Notifications
Started May 18, 2026, 04:06 PM UTC· resolved May 18, 2026, 05:11 PM UTC
- identified May 18, 2026, 04:06 PM UTC
Delivery of emails from OvrC may be impacted based on an identified issue with one of our service providers. This includes device status notifications, Control4 and Luma customer hand-off invites, Control4 demo invites, MFA when using email delivery. More details will follow. Thanks, Your Snap One Engineering team
- monitoring May 18, 2026, 04:28 PM UTC
The fix has been applied and email delivery latency is returning to nominal levels. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- monitoring May 18, 2026, 04:44 PM UTC
Regarding the impact of this issue, emails that would have been generated between 7:10am and 12:25pm EDT will not be delivered. Currently, systems are operating nominally and all emails generated after 12:25pm EDT should be delivered. We are monitoring closely to ensure there is no further impact before we change the status of this issue to Resolved. Thank you for your understanding, Your Snap One Engineering team
- resolved May 18, 2026, 05:11 PM UTC
As of 12:25pm EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Notice April 20, 2026 Control4 - Composer Pro Remote Access Issue 20m Service: Control4 Access Anywhere, Service: Control4 Composer Express, Service: Control4 Composer Pro
Started Apr 20, 2026, 06:46 PM UTC· resolved Apr 20, 2026, 07:07 PM UTC
- monitoring Apr 20, 2026, 06:46 PM UTC
We identified an issue that degraded Composer Pro remote access and certain legacy Control4 remote connections. A fix has been issued and Composer Pro remote connections are now working, though connection times may be slower than normal as services continue to come back online and fully stabilize. Integrator impact: Remote access using legacy Control4 OS2 and OS3 connectivity, including legacy remote Composer workflows and some cloud‑connected drivers, was affected during this incident. End‑customer impact: Customers using legacy Control4 OS2 or older OS3 environments may have experienced degraded access for services relying on legacy connectivity, including the legacy Control4 mobile app, Alexa, Google, and other web‑connected drivers. Customers running the latest supported software on Control4 OS3 or Control4 X4 are not impacted. We will continue to monitor closely and provide additional updates as services fully stabilize. Thanks, Your Snap One Engineering team
- resolved Apr 20, 2026, 07:07 PM UTC
As of 3:00pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Notice April 4, 2026 Control4 app - media events not available through history 1d 20h
Started Apr 04, 2026, 05:29 PM UTC· resolved Apr 06, 2026, 01:37 PM UTC
- investigating Apr 04, 2026, 05:29 PM UTC
We are aware of an issue affecting camera event media in the Control4 app. When accessing recorded camera events through the History experience, users may see a message stating "Media for this event is processing and will be available soon." Live camera streams are not affected by this issue. Our engineering team has identified the area of impact and is actively working toward a resolution. More details will follow. Thanks, Your Snap One Engineering team
- identified Apr 04, 2026, 05:57 PM UTC
We have identified a fix, new events should be showing properly, older events may still be unavailable for a period while our servers update
- monitoring Apr 04, 2026, 05:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 06, 2026, 01:37 PM UTC
This incident has been resolved.
Minor March 17, 2026 OvrC - Issue Fix Applied. Returning to normal. 22m Mobile App: OvrC, Mobile App: OvrC Connect, Service: OvrC Device Communication & Configuration, Service: OvrC Firmware Updates and 7 more
Started Mar 17, 2026, 03:11 PM UTC· resolved Mar 17, 2026, 03:34 PM UTC
- monitoring Mar 17, 2026, 03:11 PM UTC
An issue impacting the performance of OvrC is being monitored. The root cause has been identified and the fix has been applied. OvrC is returning to normal with Partners able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved Mar 17, 2026, 03:34 PM UTC
As of 11:13am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Minor March 3, 2026 Control4 Cloud Impact - Issue Fix Applied. Returning to normal. 3h 57m Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS, Service: Control4 Access Anywhere, Service: Control4 Alexa and 5 more
Started Mar 03, 2026, 12:59 AM UTC· resolved Mar 03, 2026, 04:57 AM UTC
- monitoring Mar 03, 2026, 12:59 AM UTC
An issue was detected with a critical piece of infrastructure in the Control4 cloud platform. This issue has been remediated and the Control4 Cloud is returning to normal with Partners and Customer able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved Mar 03, 2026, 04:57 AM UTC
As of 11:45pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Major February 4, 2026 We have identified a problem with Intercom Anywhere 2d 3h Service: Control4 Intercom Anywhere
Started Feb 04, 2026, 01:54 PM UTC· resolved Feb 06, 2026, 05:43 PM UTC
- identified Feb 04, 2026, 01:54 PM UTC
We are aware of the impacts on Intercom Anywhere and are actively engaged in determining the cause. More details will follow. Thanks, Your Snap One Engineering team
- identified Feb 04, 2026, 02:17 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 04, 2026, 02:22 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 04, 2026, 02:47 PM UTC
The fix has been applied and Intercom Anywhere is returning to normal with Partners and Customers able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- monitoring Feb 04, 2026, 03:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 06, 2026, 05:43 PM UTC
As of 11 AM ET on Feb 4th, the situation was fully resolved. We will dive deeper into the root causes and apply lessons learned to continue to improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Notice January 14, 2026 OvrC MFA and Account Creation - Issue Resolved. –
Started Jan 14, 2026, 08:30 PM UTC· resolved Jan 14, 2026, 08:30 PM UTC
- resolved Jan 15, 2026, 05:49 PM UTC
This issue impacted the ability to update MFA settings when SMS was selected as an option. Additionally, the ability to create a new OvrC account was impacted. As of 1/14/2026 at 5pm the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Notice November 18, 2025 Intermittent OvrC and Control4 mobile issues - workaround applied. 5h 24m
Started Nov 18, 2025, 01:51 PM UTC· resolved Nov 18, 2025, 07:16 PM UTC
- monitoring Nov 18, 2025, 01:51 PM UTC
At approximately 6:50 AM ET, we began noticing some degraded services. After investigation, we determined that our service was experiencing issues due to the current problem with our 3rd-party WAF provider. By 8:00 AM ET, we have temporarily bypassed the affected service, and Intermittent OvrC and Control4 mobile issues are returning to normal. We will continue to monitor the situation and will provide more updates as we learn more. Thanks, Your ADI/Snap One Engineering team
- resolved Nov 18, 2025, 07:16 PM UTC
As of 2:00 PM ET the situation was fully resolved. Initial impacts were caused by service failures from the third-party service provider and have now been resolved; we have reimplemented our cloud protections. Additional information on the outage is available here: status page Thank you for your patience and understanding. Your ADI/Snap One Engineering team
Critical October 20, 2025 We have identified a problem with OvrC service 5h 37m Mobile App: Control4 Intercom Anywhere Android, Mobile App: OvrC, Mobile App: Control4 Intercom Anywhere iOS, Mobile App: OvrC Connect and 15 more
Started Oct 20, 2025, 02:01 PM UTC· resolved Oct 20, 2025, 07:38 PM UTC
- identified Oct 20, 2025, 02:01 PM UTC
We are aware of the impacts on multiple services due to ongoing issues with our cloud provider. More details will follow. Thanks, Your Snap One Engineering team
- identified Oct 20, 2025, 02:11 PM UTC
We are seeing additional impacts across services due to our cloud service provider
- identified Oct 20, 2025, 03:44 PM UTC
The latest update from our cloud providers indicates that they continue to work to resolve network and other issues, we are actively engaged and will update as we make progress.
- identified Oct 20, 2025, 05:21 PM UTC
The latest update from our cloud providers indicates that they continue to work to resolve network, lambda, and server enviornment, we are actively engaged and will update as we make progress.
- monitoring Oct 20, 2025, 05:46 PM UTC
A fix has been applied by our service provider and we are seeing systems beginning to recover. You may continue to experience impacts to performance and functionality as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved Oct 20, 2025, 07:38 PM UTC
As of 3:30pm ET all of our services have fully recovered. Service impacts were caused by service failures by third-party service provider AWS. While we have observed service improvements implemented by AWS, additional information on the outage is available here: Visit AWS Status Page Thank you for your patience and understanding.
Notice October 20, 2025 Due to cloud provider issue OvrC notifications and Control 4 intercom Anywhere push notifications were impacted. Issue Resolved. – Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS, Service: OvrC Notifications, Service: Control4 Alexa and 1 more
Started Oct 20, 2025, 11:18 AM UTC· resolved Oct 20, 2025, 11:18 AM UTC
- resolved Oct 20, 2025, 11:18 AM UTC
As of 4:22am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Notice October 6, 2025 Lutron LEAP Integration Update 43d 2h
Started Oct 06, 2025, 06:32 PM UTC· resolved Nov 18, 2025, 08:47 PM UTC
- identified Oct 06, 2025, 06:32 PM UTC
We identified a bug in the Lutron LEAP protocol driver that, when used with OS 4.x systems, could cause integrations to go offline. This issue was fixed and a new driver was deployed last week. However, a subset of systems experienced forced dropouts after the update, which require re-pairing the Lutron bridge. We are working to identify and proactively notify all affected dealers. There are no ongoing dropout issues beyond this subset, and the fix fully resolves the problem for all systems upgrading from OS 3 to OS 4.x. We will update this post with additional details as we complete dealer notifications and continue improving our deployment and testing processes to prevent future occurrences.
- resolved Nov 18, 2025, 08:47 PM UTC
The post-update forced-drops issue has been resolved. Thank you for your patience and understanding. Your ADI/Snap One Engineering team
Minor October 1, 2025 Luma X00 and X10 - Password Reset Issue Identified. Investigation underway. 7d 19h Service: Luma X10
Started Oct 01, 2025, 08:10 PM UTC· resolved Oct 09, 2025, 03:18 PM UTC
- investigating Oct 01, 2025, 08:10 PM UTC
We're currently experiencing an issue with the Luma X10 Password tool. Our product team is actively investigating. In the meantime, password resets for both Luma X00 and Luma X10 devices are unavailable. We’ll provide updates as soon as possible.
- resolved Oct 09, 2025, 03:18 PM UTC
As of today the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Notice September 11, 2025 We have identified a problem with OvrC Device Services 8m Service: OvrC Device Communication & Configuration
Started Sep 11, 2025, 07:58 PM UTC· resolved Sep 11, 2025, 08:06 PM UTC
- identified Sep 11, 2025, 07:58 PM UTC
We are aware of the impacts on OvrC Device Services and are actively engaged in determining the cause. More details will follow. Thanks, Your Snap One Engineering team
- resolved Sep 11, 2025, 08:06 PM UTC
As of 4:00 PM EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Major August 19, 2025 We have identified a problem with Composer Pro remote system connection 1h 53m Service: Control4 Composer Pro
Started Aug 19, 2025, 01:37 PM UTC· resolved Aug 19, 2025, 03:31 PM UTC
- identified Aug 19, 2025, 01:37 PM UTC
We are aware of the impacts on our Composer Pro remote system connections and are actively engaged in determining the cause. More details will follow. Thanks, Your Snap One Engineering team
- monitoring Aug 19, 2025, 02:59 PM UTC
The fix has been applied and Composer Pro remote access is returning to normal with Partners able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved Aug 19, 2025, 03:31 PM UTC
As of 11:30am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Minor August 5, 2025 C4 Remote Connections - Issue identified and fix applied. Returning to normal. 43m Mobile App: Control4 OS 3.x Android, Mobile App: Control4 OS 3.x iOS, Service: Control4 Access Anywhere, Service: Control4 Composer Pro and 1 more
Started Aug 05, 2025, 05:36 PM UTC· resolved Aug 05, 2025, 06:19 PM UTC
- monitoring Aug 05, 2025, 05:36 PM UTC
The fix has been applied to the Control4 cloud infrastructure that handles remote connections. Performance metrics are returning to normal with Partners and Customers able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved Aug 05, 2025, 06:19 PM UTC
As of 2pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Minor July 28, 2025 Difficulty accessing Knowledge Base / Tech Community 1h 57m Website: dealer.control4.com, Website: dealer-emea.control4.com
Started Jul 28, 2025, 03:13 PM UTC· resolved Jul 28, 2025, 05:10 PM UTC
- identified Jul 28, 2025, 03:13 PM UTC
We've become aware that some customers are experiencing issues accessing the Knowledge Base, Tech Community, or Education pages. Our team is actively investigating the incident and will provide you with more details as they become available.
- resolved Jul 28, 2025, 05:10 PM UTC
We have resolved the incident that prevented some users from accessing the Knowledge Base, Tech Community, or Education pages, and are continuing to monitor performance. We apologize for any inconvenience this may have caused you.
Minor July 15, 2025 Control4 Cloud Services Issue Identified. Investigation underway. 34m Service: Control4 Access Anywhere, Service: Control4 Intercom Anywhere
Started Jul 15, 2025, 12:20 AM UTC· resolved Jul 15, 2025, 12:55 AM UTC
- identified Jul 15, 2025, 12:20 AM UTC
We have identified an issue with Control4 Cloud Services - we are aware and actively investigating solutions and impact. More details to follow. Thanks, Your Snap One Engineering team
- resolved Jul 15, 2025, 12:55 AM UTC
As of 8:50 pm ET the situation was fully resolved. We will dive deeper into root causes and continue to improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Major July 10, 2025 Luma View Mobile App Issue Identified. Investigation underway. 1d Mobile App: Luma View
Started Jul 10, 2025, 08:53 PM UTC· resolved Jul 11, 2025, 08:58 PM UTC
- investigating Jul 10, 2025, 08:53 PM UTC
We are currently experiencing an issue with Luma View mobile app following today’s server update, which may affect its proper functioning for some users. Our team is actively investigating and working to resolve this as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide an update as soon as the service is fully restored. Thanks, Your Snap One Engineering team
- monitoring Jul 11, 2025, 07:17 PM UTC
The issue affecting Luma View has been resolved. Our team will continue to closely monitor the system to ensure everything remains stable. We appreciate your patience and understanding during this time. If you experience any further issues, please don’t hesitate to contact our support team. Thank you. Thanks, Your Snap One Engineering team
- resolved Jul 11, 2025, 08:58 PM UTC
The issue with the Luma View application is fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Minor June 27, 2025 Control4 Connect subscriptions Issue Identified. Investigation underway. 1h 28m Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS
Started Jun 27, 2025, 09:45 PM UTC· resolved Jun 27, 2025, 11:14 PM UTC
- investigating Jun 27, 2025, 09:45 PM UTC
We have identified an issue with Control4 Connect subscriptions we are aware and actively investigating solutions and impact. We have reported cases of the Control4 Connect subscriptions not processing through to completion in the Control4 mobile app. We are triaging the situation as quickly as possible. If you or your customer is running into this, please hold off on trying it multiple times. We will provide an update shortly. Thanks, Your Snap One Engineering team
- monitoring Jun 27, 2025, 10:27 PM UTC
The fix has been applied to the Control4 Connect subscriptions, and we are monitoring as things stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved Jun 27, 2025, 11:14 PM UTC
As of 07:10 pm ET, the situation was fully resolved, and all new purchase transactions are functioning as expected. We are working through the transactions that previously failed during this state. We will dive deeper into root causes and continue to improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Minor June 25, 2025 We have identified a problem with text message 2FA on OvrC 5h 35m Service: OvrC Login
Started Jun 25, 2025, 06:22 PM UTC· resolved Jun 25, 2025, 11:57 PM UTC
- identified Jun 25, 2025, 06:22 PM UTC
We are aware of the impacts on text message 2FA for OvrC and are actively engaged in determining the cause. More details will follow. Thanks, Your Snap One Engineering team
- resolved Jun 25, 2025, 11:57 PM UTC
As of 7:50 PM ET, we consider the issue resolved. We will investigate the problem with our partner that led to this issue and continue to work to improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Minor June 4, 2025 C4 - Remote Access via Composer Service Degraded 1d 4h Service: Control4 Composer Pro
Started Jun 04, 2025, 05:48 PM UTC· resolved Jun 05, 2025, 10:32 PM UTC
- monitoring Jun 04, 2025, 05:48 PM UTC
Additional changes have been applied to stabilize services which support remote access in Composer Pro. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- identified Jun 05, 2025, 02:10 PM UTC
We are aware of continued degraded performance and/or intermittent availability of remote configuration through Composer Pro. We are actively working towards a solution. More details will follow. Thanks, Your Snap One Engineering team
- identified Jun 05, 2025, 05:48 PM UTC
We want to apologize for the disruption this issue is causing. We know how critical Composer Pro, Intercom Anywhere, and other Control4 services are to your business and your customers — and we take that responsibility seriously. Restoring full functionality is our absolute top priority. Our engineering team is working around the clock and has already made significant progress. We will continue to provide regular updates until all issues are fully resolved. Thank you again for your patience and understanding.
- monitoring Jun 05, 2025, 09:58 PM UTC
The fix has been applied and remote connections are returning to normal. You may experience slight impacts to performance as systems fully ramp up and stabilize - however we are already seeing significant improvement and more consistency in performance metrics. More details to follow. Thanks, Your Snap One Engineering team
- resolved Jun 05, 2025, 10:32 PM UTC
As of 6:30PM ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team