Snap One is currently experiencing a minor incident affecting Service: Snap One DDNS [Luma, Wattbox, and other products], which began 2h ago. The vendor's full update timeline is below.
Affected components
Service: Snap One DDNS [Luma, Wattbox, and other products]
Update timeline
- identified Jun 03, 2026, 06:07 PM UTC
The team is currently experiencing an issue with Snap One DDNS services affecting wirepathdns.com, araknisdns.com, lumadns.com, and wattboxdns.com. While existing DDNS entries continue to function, new DDNS entries cannot be created, leading to an increase in support calls across the US and Canada. The issue spans multiple product lines and appears consistent across ISPs. Thanks, Your Snap One Engineering team