Snap One incident

We have identified a problem with Control4 Mobile Anywhere Access

Major Resolved View vendor source →

Snap One experienced a major incident on October 16, 2026 affecting Service: Control4 Access Anywhere, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 01:59 PM UTC
Resolved
Oct 16, 2026, 04:37 PM UTC
Duration
2h 38m
Detected by Pingoru
Oct 16, 2026, 01:59 PM UTC

Affected components

Service: Control4 Access Anywhere

Update timeline

  1. identified Oct 16, 2026, 01:59 PM UTC

    We are aware of the impacts on Control4 Mobile Anywhere Access and are actively engaged in determining the cause. More details will follow. Thanks, Your ADI Global Engineering team

  2. resolved Oct 16, 2026, 04:37 PM UTC

    As of 12:30 EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your ADI Global Engineering team