Is Snap One down?

Last checked 3m ago
Current status
Snap One is up

No incidents right now.

Official status page: https://status.snapone.com · Polled every 5 minutes · 83 components tracked

Snap One is operational right now. Last checked 3m ago; the most recent incident resolved 9d ago.

Real-time Snap One status, recent outages, and incident history — pulled directly from Snap One's official status page at https://status.snapone.com every 5 minutes. Pingoru tracks 83 Snap One services and has captured 12 incidents in the last 90 days (99.80% uptime). Get email, Slack, Discord, or webhook alerts the moment Snap One reports a new incident — free for 5 monitors, no credit card.

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Snap One uptime 99.80% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 19h 57m
    Started Jun 03, 2026, 06:07 PM UTC · Resolved Jun 04, 2026, 02:05 PM UTC
    Service: Snap One DDNS [Luma, Wattbox, and other products]
    Timeline · 3 updates
    • identified · Jun 03, 2026, 06:07 PM UTC

      The team is currently experiencing an issue with Snap One DDNS services affecting wirepathdns.com, araknisdns.com, lumadns.com, and wattboxdns.com. While existing DDNS entries continue to function, new DDNS entries cannot be created, leading to an increase in support calls across the US and Canada. The issue spans multiple product lines and appears consistent across ISPs.  Thanks, Your Snap One Engineering team

    • monitoring · Jun 04, 2026, 01:25 PM UTC

      The fix has been applied and Snap One DDNS services are returning to normal. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team

    • resolved · Jun 04, 2026, 02:05 PM UTC

      As of 10am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team

    Latest: As of 10am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience a…

  2. Resolved 1h 5m
    Started May 18, 2026, 04:06 PM UTC · Resolved May 18, 2026, 05:11 PM UTC
    Service: OvrC Notifications
    Timeline · 4 updates
    • identified · May 18, 2026, 04:06 PM UTC

      Delivery of emails from OvrC may be impacted based on an identified issue with one of our service providers. This includes device status notifications, Control4 and Luma customer hand-off invites, Control4 demo invites, MFA when using email delivery. More details will follow. Thanks, Your Snap One Engineering team

    • monitoring · May 18, 2026, 04:28 PM UTC

      The fix has been applied and email delivery latency is returning to nominal levels. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team

    • monitoring · May 18, 2026, 04:44 PM UTC

      Regarding the impact of this issue, emails that would have been generated between 7:10am and 12:25pm EDT will not be delivered. Currently, systems are operating nominally and all emails generated after 12:25pm EDT should be delivered. We are monitoring closely to ensure there is no further impact before we change the status of this issue to Resolved. Thank you for your understanding, Your Snap One Engineering team

    • resolved · May 18, 2026, 05:11 PM UTC

      As of 12:25pm EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team

    Latest: As of 12:25pm EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patien…

  3. Resolved 20m
    Started Apr 20, 2026, 06:46 PM UTC · Resolved Apr 20, 2026, 07:07 PM UTC
    Service: Control4 Access AnywhereService: Control4 Composer ExpressService: Control4 Composer Pro
    Timeline · 2 updates
    • monitoring · Apr 20, 2026, 06:46 PM UTC

      We identified an issue that degraded Composer Pro remote access and certain legacy Control4 remote connections. A fix has been issued and Composer Pro remote connections are now working, though connection times may be slower than normal as services continue to come back online and fully stabilize. Integrator impact: Remote access using legacy Control4 OS2 and OS3 connectivity, including legacy remote Composer workflows and some cloud‑connected drivers, was affected during this incident. End‑customer impact: Customers using legacy Control4 OS2 or older OS3 environments may have experienced degraded access for services relying on legacy connectivity, including the legacy Control4 mobile app, Alexa, Google, and other web‑connected drivers. Customers running the latest supported software on Control4 OS3 or Control4 X4 are not impacted. We will continue to monitor closely and provide additional updates as services fully stabilize. Thanks, Your Snap One Engineering team

    • resolved · Apr 20, 2026, 07:07 PM UTC

      As of 3:00pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team

    Latest: As of 3:00pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience…

  4. Resolved 1d 20h
    Started Apr 04, 2026, 05:29 PM UTC · Resolved Apr 06, 2026, 01:37 PM UTC
    Timeline · 4 updates
    • investigating · Apr 04, 2026, 05:29 PM UTC

      We are aware of an issue affecting camera event media in the Control4 app. When accessing recorded camera events through the History experience, users may see a message stating "Media for this event is processing and will be available soon." Live camera streams are not affected by this issue. Our engineering team has identified the area of impact and is actively working toward a resolution. More details will follow. Thanks, Your Snap One Engineering team

    • identified · Apr 04, 2026, 05:57 PM UTC

      We have identified a fix, new events should be showing properly, older events may still be unavailable for a period while our servers update

    • monitoring · Apr 04, 2026, 05:58 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 06, 2026, 01:37 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 22m
    Started Mar 17, 2026, 03:11 PM UTC · Resolved Mar 17, 2026, 03:34 PM UTC
    Mobile App: OvrCMobile App: OvrC ConnectService: OvrC Device Communication & ConfigurationService: OvrC Firmware UpdatesService: OvrC LoginService: OvrC NotificationsService: OvrC Public APIsService: OvrC Web ConnectService: OvrC Speed TestService: OvrC MFA - SMS
    Timeline · 2 updates
    • monitoring · Mar 17, 2026, 03:11 PM UTC

      An issue impacting the performance of OvrC is being monitored. The root cause has been identified and the fix has been applied. OvrC is returning to normal with Partners able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team

    • resolved · Mar 17, 2026, 03:34 PM UTC

      As of 11:13am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team

    Latest: As of 11:13am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patienc…

Outage history

Past 90 days · 5 incidents View full outage history →