Is Snap One down?
Last checked 3m agoNo incidents right now.
Snap One is operational right now. Last checked 3m ago; the most recent incident resolved 9d ago.
Real-time Snap One status, recent outages, and incident history — pulled directly from Snap One's official status page at https://status.snapone.com every 5 minutes. Pingoru tracks 83 Snap One services and has captured 12 incidents in the last 90 days (99.80% uptime). Get email, Slack, Discord, or webhook alerts the moment Snap One reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Service: Snap One DDNS [Luma, Wattbox, and other products]
Timeline · 3 updates
- identified · Jun 03, 2026, 06:07 PM UTC
The team is currently experiencing an issue with Snap One DDNS services affecting wirepathdns.com, araknisdns.com, lumadns.com, and wattboxdns.com. While existing DDNS entries continue to function, new DDNS entries cannot be created, leading to an increase in support calls across the US and Canada. The issue spans multiple product lines and appears consistent across ISPs. Thanks, Your Snap One Engineering team
- monitoring · Jun 04, 2026, 01:25 PM UTC
The fix has been applied and Snap One DDNS services are returning to normal. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved · Jun 04, 2026, 02:05 PM UTC
As of 10am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Latest: As of 10am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience a…
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- Service: OvrC Notifications
Timeline · 4 updates
- identified · May 18, 2026, 04:06 PM UTC
Delivery of emails from OvrC may be impacted based on an identified issue with one of our service providers. This includes device status notifications, Control4 and Luma customer hand-off invites, Control4 demo invites, MFA when using email delivery. More details will follow. Thanks, Your Snap One Engineering team
- monitoring · May 18, 2026, 04:28 PM UTC
The fix has been applied and email delivery latency is returning to nominal levels. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- monitoring · May 18, 2026, 04:44 PM UTC
Regarding the impact of this issue, emails that would have been generated between 7:10am and 12:25pm EDT will not be delivered. Currently, systems are operating nominally and all emails generated after 12:25pm EDT should be delivered. We are monitoring closely to ensure there is no further impact before we change the status of this issue to Resolved. Thank you for your understanding, Your Snap One Engineering team
- resolved · May 18, 2026, 05:11 PM UTC
As of 12:25pm EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Latest: As of 12:25pm EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patien…
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- Service: Control4 Access AnywhereService: Control4 Composer ExpressService: Control4 Composer Pro
Timeline · 2 updates
- monitoring · Apr 20, 2026, 06:46 PM UTC
We identified an issue that degraded Composer Pro remote access and certain legacy Control4 remote connections. A fix has been issued and Composer Pro remote connections are now working, though connection times may be slower than normal as services continue to come back online and fully stabilize. Integrator impact: Remote access using legacy Control4 OS2 and OS3 connectivity, including legacy remote Composer workflows and some cloud‑connected drivers, was affected during this incident. End‑customer impact: Customers using legacy Control4 OS2 or older OS3 environments may have experienced degraded access for services relying on legacy connectivity, including the legacy Control4 mobile app, Alexa, Google, and other web‑connected drivers. Customers running the latest supported software on Control4 OS3 or Control4 X4 are not impacted. We will continue to monitor closely and provide additional updates as services fully stabilize. Thanks, Your Snap One Engineering team
- resolved · Apr 20, 2026, 07:07 PM UTC
As of 3:00pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Latest: As of 3:00pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience…
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Timeline · 4 updates
- investigating · Apr 04, 2026, 05:29 PM UTC
We are aware of an issue affecting camera event media in the Control4 app. When accessing recorded camera events through the History experience, users may see a message stating "Media for this event is processing and will be available soon." Live camera streams are not affected by this issue. Our engineering team has identified the area of impact and is actively working toward a resolution. More details will follow. Thanks, Your Snap One Engineering team
- identified · Apr 04, 2026, 05:57 PM UTC
We have identified a fix, new events should be showing properly, older events may still be unavailable for a period while our servers update
- monitoring · Apr 04, 2026, 05:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Apr 06, 2026, 01:37 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Mobile App: OvrCMobile App: OvrC ConnectService: OvrC Device Communication & ConfigurationService: OvrC Firmware UpdatesService: OvrC LoginService: OvrC NotificationsService: OvrC Public APIsService: OvrC Web ConnectService: OvrC Speed TestService: OvrC MFA - SMS
Timeline · 2 updates
- monitoring · Mar 17, 2026, 03:11 PM UTC
An issue impacting the performance of OvrC is being monitored. The root cause has been identified and the fix has been applied. OvrC is returning to normal with Partners able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved · Mar 17, 2026, 03:34 PM UTC
As of 11:13am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Latest: As of 11:13am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patienc…
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- Started Jun 03, 2026, 06:07 PM UTC · Resolved Jun 04, 2026, 02:05 PM UTC · 19h 57m
- OvrC Email Delivery Issue Identified ResolvedStarted May 18, 2026, 04:06 PM UTC · Resolved May 18, 2026, 05:11 PM UTC · 1h 5m
- Started Apr 20, 2026, 06:46 PM UTC · Resolved Apr 20, 2026, 07:07 PM UTC · 20m
- Started Apr 04, 2026, 05:29 PM UTC · Resolved Apr 06, 2026, 01:37 PM UTC · 1d 20h
- Started Mar 17, 2026, 03:11 PM UTC · Resolved Mar 17, 2026, 03:34 PM UTC · 22m