Snap One incident

Due to cloud provider issue OvrC notifications and Control 4 intercom Anywhere push notifications were impacted. Issue Resolved.

Notice Resolved View vendor source →

Snap One experienced a notice incident on October 20, 2025 affecting Mobile App: Control4 Intercom Anywhere Android and Mobile App: Control4 Intercom Anywhere iOS and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 11:18 AM UTC
Resolved
Oct 20, 2025, 11:18 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 11:18 AM UTC

Affected components

Mobile App: Control4 Intercom Anywhere AndroidMobile App: Control4 Intercom Anywhere iOSService: OvrC NotificationsService: Control4 AlexaService: Control4 Google Assistant

Update timeline

  1. resolved Oct 20, 2025, 11:18 AM UTC

    As of 4:22am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team