SMS-Magic Outage History

Start Time : Feb 25, 2026 - 12:23 PST We have received a notification regarding a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.

Start Time : Feb 24, 2026 - 18:58 UTC We have received a notification from our Provider regarding an issue related to elected rate of API rejections (40011) when sending outbound 10DLC messages. Clients may experience delay in message delivery.

Start Time : Feb 23, 2026 - 11:20 PST We have received a notification regarding a carrier-partner incident currently impacting SMS services for US region Customers may experience intermittent latency impacting outbound (MT) SMS via Small U.S. carriers. The cause of this issue is under investigation at this time.

Start Time : Feb 23, 2026 - 15:38 UTC We have received a notification from one of our Provider regarding latency in Outbound Messages involving both SMS and MMS The root cause has been identified, and a fix is currently being implemented.

Start Time : Feb 17, 2026 - 11:40 PST There is a carrier-partner incident currently impacting toll-free SMS services. Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Thumb Cellular. The cause of this issue is under investigation at this time.

The issue is still under investigation by the carrier partner teams.. Customers may continue to experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Thumb cellular.

Start Time : Feb 13, 2026 - 07:05 PST There is an incident currently impacting SMS and MMS services. Customers may experience intermittent traffic impacting inbound (MO) SMS and MMS. The cause of this issue is under investigation at this time.

Start Time : Feb 12, 2026 - 10:26 PST There is a carrier-side incident currently impacting Aerialink SMS services - US region Customers may experience intermittent delay impacting outbound (MT) SMS via with Verizon. The cause of this issue is under investigation at this time.

Start Time : Feb 11, 2026 - 10:34 PST We have received a notification regarding a carrier-partner incident currently impacting SMS services for Mexico. Customers may experience intermittent delivery receipt delays impacting inbound (MO) and outbound (MT) SMS via with AT&T. The cause of this issue is under investigation at this time.

Start Time : Monday 9th February 2026. 12:20pm AEDT. We have received a notification regarding SMS messages to Telstra mobile numbers are currently not being delivered due to an issue affecting the vendor. The root cause has not yet been identified. The vendor is actively investigating the issue and working to determine the cause and resolution. Impact : SMS and SMPP traffic to Telstra Mobiles. PLEASE NOTE, IMPACTS MAY BE WIDER THAN THE ABOVE CLIENTS.

Start Time : Feb 06, 2026 - 11:08 PST We have received a notification regarding a a carrier-partner incident currently impacting toll-free SMS services for US region. Customers may experience intermittent delivery delays impacting outbound (MT) SMS via toll-free for US region. The cause of this issue is under investigation at this time.

Start Time : Feb 04, 2026 - 07:12 PST We have received a notification from our Provider regarding a carrier-partner incident currently impacting SMS delivery receipts services. Customers may experience latency impacting inbound (MO) and outbound (MT) SMS delivery receipts. The cause of this issue is under investigation at this time.