SMS-Magic incident

Carrier Partner Incident - Toll-Free - SMS Delivery - Latency - Bell Canada

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on August 3, 2026 affecting Message Delivery Service, lasting 16h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 08:38 PM UTC
Resolved
Aug 04, 2026, 12:52 PM UTC
Duration
16h 13m
Detected by Pingoru
Aug 03, 2026, 08:38 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Aug 03, 2026, 08:38 PM UTC

    There is a carrier-partner incident currently impacting toll-free SMS services. Customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free to Bell Canada subscribers. The cause of this issue is under investigation at this time. Start Time : Aug 03, 2026 - 13:35 PDT

  2. investigating Aug 04, 2026, 12:52 PM UTC

    Monitoring for the issue impacting toll-free SMS services for Canada has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Aug 3, 18:12 PDT

  3. resolved Aug 04, 2026, 12:52 PM UTC

    This incident has been resolved.