SMS-Magic incident

SMS Delivery Delays and Failures to Altice United States

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on August 28, 2026 affecting Message Delivery Service, lasting 22h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 05:09 PM UTC
Resolved
Aug 29, 2026, 03:56 PM UTC
Duration
22h 46m
Detected by Pingoru
Aug 28, 2026, 05:09 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Aug 28, 2026, 05:09 PM UTC

    We have received a notification from our provider regarding SMS delivery delays and failures to Altice network subscribers in the United States. We will provide another update as soon as more information becomes available. Start Time : Aug 28, 09:52 PDT

  2. monitoring Aug 28, 2026, 08:48 PM UTC

    We have observed a recovery in SMS delivery to Altice (CSC Wireless) network subscribers in the United States and are monitoring service stability.

  3. resolved Aug 29, 2026, 03:56 PM UTC

    The incident has been resolved and SMS delivery to Altice (CSC Wireless) network subscribers in the United States is operating normally. End Time : Aug 28, 15:43 PDT