SMS-Magic incident

Carrier Partner Incident - Short Code (Route 1) - MMS - Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on July 31, 2026 affecting Message Delivery Service, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 01:20 PM UTC
Resolved
Jul 31, 2026, 02:48 PM UTC
Duration
1h 28m
Detected by Pingoru
Jul 31, 2026, 01:20 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Jul 31, 2026, 01:20 PM UTC

    There is a carrier-partner incident currently impacting short code (route 1) MMS services. Customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via short code (route 1). The cause of this issue is under investigation at this time. Start Time : Jul 31, 2026 - 06:13 PDT

  2. resolved Jul 31, 2026, 02:48 PM UTC

    The issue impacting MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Jul 31, 07:04 PDT