SMS-Magic incident
Carrier Partner Incident - Small U.S. carriers Short Code SMS Latency
SMS-Magic experienced a minor incident on August 24, 2026 affecting Message Delivery Service, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2026, 02:59 PM UTC
There is a carrier-partner incident currently impacting short code SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code Small U.S. carriers. The cause of this issue is under investigation at this time. Start Time : Aug 24, 2026 - 07:54 PDT
- investigating Aug 24, 2026, 05:52 PM UTC
The issue impacting outbound (MT) SMS via short code Small U.S. carriers has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Aug 24, 10:49 PDT
- resolved Aug 24, 2026, 07:03 PM UTC
This incident has been resolved.