SMS-Magic incident

Carrier-partner incident currently impacting short code (route 1) SMS & MMS services.

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on July 24, 2026 affecting Message Delivery Service, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 01:01 PM UTC
Resolved
Jul 24, 2026, 02:04 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 24, 2026, 01:01 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Jul 24, 2026, 01:01 PM UTC

    We have received a notification regarding a carrier-partner incident currently impacting short code SMS services. Customers may experience latency impacting outbound (MT) and inbound (MO) SMS & MMS via short code The cause of this issue is under investigation at this time. Start Time : Jul 24, 2026 - 05:52 PDT

  2. resolved Jul 24, 2026, 02:04 PM UTC

    Monitoring for the issue impacting short code SMS and MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Jul 24, 06:49 PDT