SMS-Magic incident

Portal Login Degraded: Google reCAPTCHA Verification Stuck in Loop for SMS-Magic / BeConversive Portal

Notice Resolved View vendor source →

SMS-Magic experienced a notice incident on September 1, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 04:00 AM UTC
Resolved
Sep 01, 2026, 04:00 AM UTC
Duration
—
Detected by Pingoru
Sep 01, 2026, 04:00 AM UTC

Update timeline

  1. resolved Sep 01, 2026, 11:40 AM UTC

    Issue: We experienced an issue where Google reCAPTCHA verification on the SMS-Magic / BeConversive portal login page was getting stuck in a loop, preventing users from completing the login process. Impact: Users attempting to login via the SMS-Magic / BeConversive portal encountered a continuous reCAPTCHA challenge that does not resolve. Existing authenticated sessions were not affected. Current Status: The issue has been resolved and services have returned to its normal operation. Affected Data Center: All Region (AUS, EU & US) Duration: 2 hours Started At: 9:30 AM UTC Resolved At: 11:30 AM UTC