SMS-Magic incident

Carrier Partner Incident - Short Code SMS Latency

SMS-Magic experienced a minor incident on July 28, 2026 affecting Message Delivery Service, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started: Jul 28, 2026, 04:13 PM UTC
Resolved: Jul 28, 2026, 05:28 PM UTC
Duration: 1h 15m
Detected by Pingoru: Jul 28, 2026, 04:13 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating Jul 28, 2026, 04:13 PM UTC

There is a carrier-partner incident currently impacting short code SMS services. Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code. The cause of this issue is under investigation at this time. Start Time : Jul 28, 2026 - 09:08 PDT
resolved Jul 28, 2026, 05:28 PM UTC

Monitoring for the issue impacting short code SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time End Time : Jul 28, 10:13 PDT