SMS-Magic incident

MMS Delivery Delays from Long Codes to Videotron Canada

SMS-Magic experienced a minor incident on August 25, 2026 affecting Message Delivery Service, lasting 16h 17m. The incident has been resolved; the full update timeline is below.

Started: Aug 25, 2026, 08:18 PM UTC
Resolved: Aug 26, 2026, 12:36 PM UTC
Duration: 16h 17m
Detected by Pingoru: Aug 25, 2026, 08:18 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating Aug 25, 2026, 08:18 PM UTC

Few customers may be experiencing MMS delivery delays from Long Codes to Videotron network subscribers in Canada. We will provide an update as soon as more information becomes available. Start Time : Aug 25, 12:58 PDT
resolved Aug 26, 2026, 12:36 PM UTC

The incident has been resolved and MMS delivery to Videotron network subscribers in Canada is operating normally. End Time : Aug 25, 16:35 PDT