SMS-Magic Outage History

There is a carrier-side incident currently impacting Short Code services for US region Customers may experience intermittent latency impacting Outbound(MT) SMS and MMS via all sender types with Verizon. The cause of this issue is under investigation at this time. Start Time : Sep 23, 2026 - 12:42 PDT

We have received a notification regarding delayed MMS delivery to AT&T destinations. Messages are being delivered, but with delays. SMS to AT&T and MMS to other carriers are unaffected. The issue is currently under investigation.

We have received a notification from one of our Provider regarding MMS send failures (error 40008) affecting 10DLC senders assigned to 501(c)(3) tax-exempt campaigns. Not all traffic in this segment is affected; This issue is currently under investigation SMS 501(c)(3) traffic is not impacted as well as SMS and MMS traffic on normal 10DLC routes.

We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe outbound message failures. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

Issue: Some customers are seeing a blank page when loading the Analytics Dashboard tab. Current Status: Our engineering team is actively investigating the issue. Affected Data Center: US

There is a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting inbound, outbound SMS and delivery receipts via 10DLC . The cause of this issue is under investigation at this time. Start Time : Sep 10, 2026 - 13:46 PDT

We have received a notification from our Provider regarding SMS Delivery Failures from Long Codes to AT&T United States The issue is affecting only few customers and is currently under investigation. We will provide an update as more information becomes available. Start Time : Sep 09, 2026 - 11:58 PDT

We have received a notification from our Provider regarding delivery issues in Italy - Poste Mobile Incident Start Time: 2026-09-08 20:08 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

There is a carrier-partner incident currently impacting short code SMS services. Customers may experience intermittent latency impacting outbound (MT) and inbound (MO) SMS via short code The cause of this issue is under investigation at this time. Start Time : Sep 08, 2026 - 10:19 PDT

We have received a notification from our Provider regarding Intermittent delay observed in Oubound messages for both SMS and MMS services. The issue is under investigation and we will provide another update as soon as more information becomes available.

We have received a notification regarding a carrier-partner incident currently impacting SMS services.Customers may experience intermittent latency impacting outbound (MT) SMS for Verizon users. The cause of this issue is under investigation at this time. Start Time : Aug 31, 2026 - 09:32 PDT

We are currently observing delivery issues in United Kingdom - Lycamobile Incident Start Time: 2026-08-28 19:40 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

We have received a notification from our provider regarding SMS delivery delays and failures to Altice network subscribers in the United States. We will provide another update as soon as more information becomes available. Start Time : Aug 28, 09:52 PDT

There is a carrier-partner incident currently impacting MMS services. Customers may experience intermittent delivery receipt latency impacting inbound (MO) and outbound (MT) MMS The cause of this issue is under investigation at this time. Start Time : Aug 26, 2026 - 11:48 PDT

We have received a notification from our Provider regarding a carrier-partner incident currently impacting SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via Small U.S. carriers. The cause of this issue is under investigation at this time. Start Time : Aug 26, 2026 - 09:36 PDT

Few customers may be experiencing MMS delivery delays from Long Codes to Videotron network subscribers in Canada. We will provide an update as soon as more information becomes available. Start Time : Aug 25, 12:58 PDT

There is a carrier-partner incident currently impacting short code SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code Small U.S. carriers. The cause of this issue is under investigation at this time. Start Time : Aug 24, 2026 - 07:54 PDT

The issue impacting outbound (MT) SMS via short code Small U.S. carriers has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Aug 24, 10:49 PDT

New incident: Investigating We are currently observing delivery issues in the United Kingdom - O2 Incident Start Time: 2026-08-14 09:36 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

We have been notified by our Provider about MMS Delivery Delays to T-Mobile United States. We will issue an update as soon as more information becomes available. Start Time : Aug 13, 2026 - 13:57 UTC

We are currently observing delivery issues in France - Lebara Incident Start Time: 2026-08-11 12:32 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

There is a carrier-partner incident currently impacting short code SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code with Small US Carrier, Verizon and T-Mobile subscribers The cause of this issue is under investigation at this time. Start Time : Aug 07, 2026 - 09:55 PDT