SMS-Magic incident
Carrier Partner Incident - Short Code (Route 1) - SMS Latency
SMS-Magic experienced a minor incident on September 8, 2026 affecting Message Delivery Service, lasting 19h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Message Delivery Service
Update timeline
- investigating Sep 08, 2026, 05:31 PM UTC
There is a carrier-partner incident currently impacting short code SMS services. Customers may experience intermittent latency impacting outbound (MT) and inbound (MO) SMS via short code The cause of this issue is under investigation at this time. Start Time : Sep 08, 2026 - 10:19 PDT
- resolved Sep 09, 2026, 01:10 PM UTC
Monitoring for the issue impacting short code SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Sep 8, 20:07 PDT