SMS-Magic incident

Carrier Partner Incident - Short Code (Route 1) - SMS Latency

Resolved after 19 hours 39 minutes, affecting Message Delivery Service, on September 8, 2026.

resolved Sep 09, 2026, 01:10 PM UTC

Monitoring for the issue impacting short code SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Sep 8, 20:07 PDT

Started
Sep 08, 2026, 05:31 PM UTC
Resolved
Sep 09, 2026, 01:10 PM UTC
Duration
19h 39m
Detected by Pingoru
Sep 08, 2026, 05:31 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Sep 08, 2026, 05:31 PM UTC

    There is a carrier-partner incident currently impacting short code SMS services. Customers may experience intermittent latency impacting outbound (MT) and inbound (MO) SMS via short code The cause of this issue is under investigation at this time. Start Time : Sep 08, 2026 - 10:19 PDT

  2. resolved Sep 09, 2026, 01:10 PM UTC

    Monitoring for the issue impacting short code SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Sep 8, 20:07 PDT

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