Smobilpay Outage History
Smobilpay major outage · 1 long-running issue View live status →Pingoru has recorded 52 incidents for Smobilpay: 52 in the last 12 months and 40 in the last 90 days.
Incidents, newest first
Critical August 7, 2026 Performance degradation affecting MTN services. 2h 42m MTN Mobile Money, MTN Recharge/Top-up, MTN Mobile Money : Collections, MTN Mobile Money : Disbursement
Started Aug 07, 2026, 10:57 AM UTC· resolved Aug 07, 2026, 01:40 PM UTC
- identified Aug 07, 2026, 10:57 AM UTC
We are currently experiencing instability with our MTN services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Aug 07, 2026, 10:59 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in MTN Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- resolved Aug 07, 2026, 01:40 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical August 6, 2026 Performance degradation affecting CAMTEL Services. 1h 40m Camtel Recharge/Top-up
Started Aug 06, 2026, 01:55 PM UTC· resolved Aug 06, 2026, 03:35 PM UTC
- identified Aug 06, 2026, 01:55 PM UTC
We have identified a major outage with CAMTEL Services. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
- resolved Aug 06, 2026, 03:35 PM UTC
This incident has been resolved. We apologise for any inconvenience caused.
Critical August 4, 2026 Performance Degradation afecting Orange Money Cash-In / Depot 4h 54m Orange Money
Started Aug 04, 2026, 07:40 AM UTC· resolved Aug 04, 2026, 12:35 PM UTC
- identified Aug 04, 2026, 07:40 AM UTC
We are currently experiencing instability with our Orange Money Cash-In / Depot services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Aug 04, 2026, 12:35 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical August 1, 2026 Performance degradation affecting SABC service. 2h 25m SABC Payment
Started Aug 01, 2026, 12:19 PM UTC· resolved Aug 01, 2026, 02:44 PM UTC
- identified Aug 01, 2026, 12:19 PM UTC
We are currently experiencing instability with our SABC services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Aug 01, 2026, 02:44 PM UTC
This incident has been resolved.
Minor July 31, 2026 Performance degradation affecting MTN MoMo Cash-Out / Retrait, Topup Smobilpay via MTN MoMo & MTN MoMo - Collections services. 3h 11m MTN Mobile Money, MTN Mobile Money : Collections
Started Jul 31, 2026, 07:41 PM UTC· resolved Jul 31, 2026, 10:53 PM UTC
- identified Jul 31, 2026, 07:41 PM UTC
We have identified a major outage with MTN MoMo Cash-Out / Retrait, Topup Smobilpay via MTN MoMo & MTN MoMo - Collections. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
- resolved Jul 31, 2026, 10:53 PM UTC
This incident has been resolved.Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.
Major July 29, 2026 Performance degradation affecting Orange Money Cash in / DEPOT Services. 14h 47m Orange Money
Started Jul 29, 2026, 09:57 PM UTC· resolved Jul 30, 2026, 12:44 PM UTC
- identified Jul 29, 2026, 09:57 PM UTC
We are currently experiencing instability with our Orange Money Cash in / DEPOT services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Jul 30, 2026, 12:44 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical July 29, 2026 Performance degradation affecting CanalPlus services. 1d 9h Canal +
Started Jul 29, 2026, 09:28 PM UTC· resolved Jul 31, 2026, 06:42 AM UTC
- identified Jul 29, 2026, 09:28 PM UTC
We are currently experiencing instability with our CanalPlus services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Jul 31, 2026, 06:42 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical July 27, 2026 Performance degradation affecting Eneo services. 6h 55m ENEO Bills
Started Jul 27, 2026, 07:44 AM UTC· resolved Jul 27, 2026, 02:39 PM UTC
- identified Jul 27, 2026, 07:44 AM UTC
We are currently experiencing instability with our Eneo Prepaid service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 27, 2026, 10:23 AM UTC
We are currently experiencing instability with our Eneo services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Jul 27, 2026, 02:39 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Major July 27, 2026 Performance degradation affecting MTN MoMo Cash-In / Depot service. 30m MTN Mobile Money
Started Jul 27, 2026, 07:15 AM UTC· resolved Jul 27, 2026, 07:46 AM UTC
- identified Jul 27, 2026, 07:15 AM UTC
We are currently experiencing instability with our MTN MoMo Cash-In / Depot service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Jul 27, 2026, 07:46 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical July 27, 2026 Performance degradation affecting Orange Money Cash in / DEPOT Service. 6h 31m Orange Money
Started Jul 27, 2026, 07:14 AM UTC· resolved Jul 27, 2026, 01:45 PM UTC
- identified Jul 27, 2026, 07:14 AM UTC
We are currently experiencing instability with our Orange Cash in / DEPOT services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 27, 2026, 07:15 AM UTC
We are currently experiencing instability with our Orange Cash in / DEPOT services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
- identified Jul 27, 2026, 11:12 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Orange CashIn Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- resolved Jul 27, 2026, 01:45 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Major July 25, 2026 Performance degradation affecting MTN MoMo Cash-In / Depot 1d 16h MTN Mobile Money
Started Jul 25, 2026, 02:19 PM UTC· resolved Jul 27, 2026, 07:12 AM UTC
- identified Jul 25, 2026, 02:19 PM UTC
We are currently experiencing instability with our MTN MoMo Cash-In / Depot services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 25, 2026, 02:57 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 25, 2026, 03:04 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 27, 2026, 07:12 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Major July 24, 2026 Performance degradation affecting Express Union Cashout Service 90d
Started Jul 24, 2026, 08:37 AM UTC· resolved Oct 22, 2026, 09:02 AM UTC
- identified Jul 24, 2026, 08:37 AM UTC
We are currently experiencing instability with our Express Union Cashout service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 29, 2026, 01:06 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Jul 31, 2026, 06:44 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- investigating Aug 01, 2026, 04:02 PM UTC
Dear Partner, Please be informed that the Express Union Cashout service is currently unavailable. The issue has been escalated to their team for resolution. We will keep you updated once the service has been restored.
- investigating Aug 04, 2026, 12:35 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- investigating Aug 04, 2026, 12:50 PM UTC
Dear Partner, We would like to inform you that we are currently experiencing a downtime affecting Airtel Chad services. The issue has been escalated to the service provider, and they are actively investigating it. We will keep you updated and notify you as soon as the service has been restored. Thank you for your patience and understanding.
- investigating Aug 11, 2026, 04:30 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- investigating Aug 19, 2026, 09:49 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- investigating Aug 25, 2026, 04:09 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- investigating Sep 08, 2026, 11:50 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- resolved Oct 22, 2026, 09:02 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Major July 24, 2026 Performance degradation affecting MTN MoMo Cash in / DEPOT Service. 20m MTN Mobile Money
Started Jul 24, 2026, 08:26 AM UTC· resolved Jul 24, 2026, 08:47 AM UTC
- identified Jul 24, 2026, 08:26 AM UTC
We are currently experiencing instability with our MTN MoMo Cash in / DEPOT services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Jul 24, 2026, 08:47 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Major July 23, 2026 Performance degradation affecting Eneo postpaid service. 21m ENEO Bills
Started Jul 23, 2026, 08:40 AM UTC· resolved Jul 23, 2026, 09:01 AM UTC
- identified Jul 23, 2026, 08:40 AM UTC
We are currently experiencing instability with our Eneo postpaid service services. Thank you for your patience.
- resolved Jul 23, 2026, 09:01 AM UTC
This incident has been resolved.
Major July 22, 2026 Performance degradation affecting Moov Tchad - Collections 9d 15h
Started Jul 22, 2026, 05:38 PM UTC· resolved Aug 01, 2026, 08:48 AM UTC
- identified Jul 22, 2026, 05:38 PM UTC
We have identified a major outage with Moov Tchad - Collections. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
- identified Jul 24, 2026, 07:54 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Moov Tchad - Collection Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Jul 27, 2026, 07:28 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Moov Tchad - Collection Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- monitoring Jul 29, 2026, 01:19 PM UTC
We are currently experiencing an outage of services provided by Moov Tchad. This is impacting payments Our technical team has launched an immediate investigation to identify the root cause. We sincerely apologize for the inconvenience and thank you for your patience.
- monitoring Jul 31, 2026, 06:43 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in Moov Tchad - Collection Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- resolved Aug 01, 2026, 08:48 AM UTC
The incident affecting the service has been resolved. Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.
Critical July 21, 2026 Performance degradation affecting Orange Cashin and MTN cashin services. 3h 26m MTN Mobile Money, Orange Money
Started Jul 21, 2026, 08:54 AM UTC· resolved Jul 21, 2026, 12:21 PM UTC
- identified Jul 21, 2026, 08:54 AM UTC
We are currently experiencing instability with our Orange Cashin and MTN cashin services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 21, 2026, 09:16 AM UTC
We are currently experiencing instability with our Orange Cashin services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Jul 21, 2026, 12:21 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical July 15, 2026 Performance degradation affecting Camwater BIlls/Factures services. 2h 17m Camwater Bills
Started Jul 15, 2026, 06:26 AM UTC· resolved Jul 15, 2026, 08:44 AM UTC
- identified Jul 15, 2026, 06:26 AM UTC
We are currently experiencing instability with our Camwater BIlls/Factures services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 15, 2026, 08:43 AM UTC
We are currently experiencing instability with our {Service Provider} services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Jul 15, 2026, 08:44 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical June 23, 2026 Performance degradation affecting DSTV service. 120d 19h DSTV
Started Jun 23, 2026, 01:30 PM UTC· resolved Oct 22, 2026, 09:02 AM UTC
- identified Jun 23, 2026, 01:30 PM UTC
We are currently experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jun 24, 2026, 06:47 AM UTC
We are currently experiencing an outage of services provided by DSTV. This is impacting payments Our technical team has launched an immediate investigation to identify the root cause. We sincerely apologize for the inconvenience and thank you for your patience.
- identified Jun 25, 2026, 09:55 AM UTC
We are currently experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jun 28, 2026, 08:43 AM UTC
Dear Valued Partner, Further to our previous communication, we would like to inform you that DSTV services are still experiencing instability. The matter remains under active review by the service provider, who continues to work towards a resolution. We sincerely appreciate your patience and understanding as we closely monitor the situation and await further updates. We will keep you informed of any significant developments. Kind regards, Smobilpay Team
- identified Jun 28, 2026, 08:44 AM UTC
Dear Valued Partner, Further to our previous communication, we would like to inform you that DSTV services are still experiencing instability. The matter remains under active review by the service provider, who continues to work towards a resolution. We sincerely appreciate your patience and understanding as we closely monitor the situation and await further updates. We will keep you informed of any significant developments. Kind regards, Smobilpay Team
- identified Jun 29, 2026, 07:41 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Jun 30, 2026, 05:08 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Jul 01, 2026, 03:31 PM UTC
We are still experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 05, 2026, 11:54 AM UTC
We are currently experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 06, 2026, 10:19 AM UTC
We are still experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
- identified Jul 08, 2026, 06:59 AM UTC
We are still experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
- identified Jul 20, 2026, 08:05 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Jul 24, 2026, 07:57 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Jul 27, 2026, 07:27 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Jul 29, 2026, 01:06 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Jul 31, 2026, 06:43 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Aug 04, 2026, 12:36 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Aug 11, 2026, 04:30 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Aug 19, 2026, 09:49 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Aug 25, 2026, 04:09 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- identified Sep 08, 2026, 11:49 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- resolved Oct 22, 2026, 09:02 AM UTC
The incident has been resolved. We apologise for the inconvenience.