Smobilpay incident
Performance degradation affecting MTN MoMo Cash-In / Depot
Major Vendor's status page →
Resolved after 1 day 16 hours, affecting MTN Mobile Money, on July 25, 2026.
We are continuing to work on a fix for this issue.
Affected components
MTN Mobile Money
Update timeline
- identified Jul 25, 2026, 02:19 PM UTC
We are currently experiencing instability with our MTN MoMo Cash-In / Depot services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 25, 2026, 02:57 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 25, 2026, 03:04 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 27, 2026, 07:12 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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