Smobilpay incident

Performance degradation affecting Camwater BIlls/Factures services.

Resolved after 2 hours 17 minutes, affecting Camwater Bills, on July 15, 2026.

identified Jul 15, 2026, 08:43 AM UTC

We are currently experiencing instability with our {Service Provider} services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

Started
Jul 15, 2026, 06:26 AM UTC
Resolved
Jul 15, 2026, 08:44 AM UTC
Duration
2h 17m
Detected by Pingoru
Jul 15, 2026, 06:26 AM UTC

Affected components

Camwater Bills

Update timeline

  1. identified Jul 15, 2026, 06:26 AM UTC

    We are currently experiencing instability with our Camwater BIlls/Factures services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

  2. identified Jul 15, 2026, 08:43 AM UTC

    We are currently experiencing instability with our {Service Provider} services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

  3. resolved Jul 15, 2026, 08:44 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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