Smobilpay incident

Performance Degradation afecting Orange Money Cash-In / Depot

Resolved after 4 hours 54 minutes, affecting Orange Money, on August 4, 2026.

identified Aug 04, 2026, 07:40 AM UTC

We are currently experiencing instability with our Orange Money Cash-In / Depot services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

Started
Aug 04, 2026, 07:40 AM UTC
Resolved
Aug 04, 2026, 12:35 PM UTC
Duration
4h 54m
Detected by Pingoru
Aug 04, 2026, 07:40 AM UTC

Affected components

Orange Money

Update timeline

  1. identified Aug 04, 2026, 07:40 AM UTC

    We are currently experiencing instability with our Orange Money Cash-In / Depot services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

  2. resolved Aug 04, 2026, 12:35 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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