Smobilpay incident

Performance degradation affecting MTN MoMo Cash-In / Depot service.

Resolved after 30 minutes, affecting MTN Mobile Money, on July 27, 2026.

identified Jul 27, 2026, 07:15 AM UTC

We are currently experiencing instability with our MTN MoMo Cash-In / Depot service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

Started
Jul 27, 2026, 07:15 AM UTC
Resolved
Jul 27, 2026, 07:46 AM UTC
Duration
30m
Detected by Pingoru
Jul 27, 2026, 07:15 AM UTC

Affected components

MTN Mobile Money

Update timeline

  1. identified Jul 27, 2026, 07:15 AM UTC

    We are currently experiencing instability with our MTN MoMo Cash-In / Depot service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

  2. resolved Jul 27, 2026, 07:46 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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