Smobilpay incident

Performance degradation affecting CAMTEL Services.

Resolved after 1 hour 40 minutes, affecting Camtel Recharge/Top-up, on August 6, 2026.

identified Aug 06, 2026, 01:55 PM UTC

We have identified a major outage with CAMTEL Services. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.

Started
Aug 06, 2026, 01:55 PM UTC
Resolved
Aug 06, 2026, 03:35 PM UTC
Duration
1h 40m
Detected by Pingoru
Aug 06, 2026, 01:55 PM UTC

Affected components

Camtel Recharge/Top-up

Update timeline

  1. identified Aug 06, 2026, 01:55 PM UTC

    We have identified a major outage with CAMTEL Services. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.

  2. resolved Aug 06, 2026, 03:35 PM UTC

    This incident has been resolved. We apologise for any inconvenience caused.

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