Smobilpay incident
Performance degradation affecting Orange Cashin and MTN cashin services.
Resolved after 3 hours 26 minutes, affecting MTN Mobile Money and Orange Money, on July 21, 2026.
We are currently experiencing instability with our Orange Cashin services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
Affected components
Update timeline
- identified Jul 21, 2026, 08:54 AM UTC
We are currently experiencing instability with our Orange Cashin and MTN cashin services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Jul 21, 2026, 09:16 AM UTC
We are currently experiencing instability with our Orange Cashin services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- resolved Jul 21, 2026, 12:21 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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