Resolved after 2 hours 42 minutes, affecting MTN Mobile Money and MTN Recharge/Top-up and 1 more, on August 7, 2026.
This is a quick update to inform you that we are still experiencing degraded performance in MTN Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Affected components
Update timeline
- identified Aug 07, 2026, 10:57 AM UTC
We are currently experiencing instability with our MTN services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
- identified Aug 07, 2026, 10:59 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in MTN Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
- resolved Aug 07, 2026, 01:40 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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