Shippo experienced a major incident on October 4, 2026 affecting Canada Post, lasting 4h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Canada Post
Update timeline
- investigating Oct 04, 2026, 02:56 AM UTC
We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 04, 2026, 07:12 AM UTC
This incident has been resolved.