Shippo experienced a minor incident on October 4, 2026 affecting UPS, lasting 12h 43m. The incident has been resolved; the full update timeline is below.
Affected components
UPS
Update timeline
- investigating Oct 04, 2026, 11:56 PM UTC
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
- resolved Oct 05, 2026, 12:40 PM UTC
This incident has been resolved.