Shippo experienced a critical incident on October 1, 2026 affecting Deutsche Post, lasting 8h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Deutsche Post
Update timeline
- investigating Oct 01, 2026, 04:41 AM UTC
Hi Team, we are currently seeing an interruption in Deutsche Post tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 01, 2026, 01:13 PM UTC
The issue has been resolved and the service is now operational.