Shippo incident

Deutsche Post Service Degradation

Minor Resolved View vendor source →

Shippo experienced a minor incident on October 15, 2026 affecting Deutsche Post, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 09:19 AM UTC
Resolved
Oct 15, 2026, 11:25 AM UTC
Duration
2h 6m
Detected by Pingoru
Oct 15, 2026, 09:19 AM UTC

Affected components

Deutsche Post

Update timeline

  1. investigating Oct 15, 2026, 09:19 AM UTC

    Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 15, 2026, 11:25 AM UTC

    This incident has been resolved.