Shippo incident

La Poste and Colissimo's Transaction & Tracking API Outage

Critical Resolved View vendor source →

Shippo experienced a critical incident on October 8, 2026 affecting Colissimo and La Poste, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 09:43 PM UTC
Resolved
Oct 08, 2026, 11:52 PM UTC
Duration
2h 9m
Detected by Pingoru
Oct 08, 2026, 09:43 PM UTC

Affected components

ColissimoLa Poste

Update timeline

  1. investigating Oct 08, 2026, 09:43 PM UTC

    We are currently observing an elevated error rate on La Poste and Colissimo's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to the carrier and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier. (edited)

  2. monitoring Oct 08, 2026, 11:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2026, 11:52 PM UTC

    This incident has been resolved.