Shippo experienced a major incident on October 11, 2026 affecting UPS, lasting 1d 14h. The incident has been resolved; the full update timeline is below.
Affected components
UPS
Update timeline
- investigating Oct 11, 2026, 03:22 AM UTC
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
- resolved Oct 12, 2026, 05:25 PM UTC
This incident has been resolved.