Runway had 42 outages in the last 2 years totaling 51h 45m of downtime — averaging 1.7 incidents per month.
There were 42 Runway outages since June 17, 2025 totaling 51h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our engineering team is investigating a problem affecting Nano Banana generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
This incident has now been resolved.
We're experiencing elevated GPT Image errors due to a third party. We're monitoring the situation and will provide an update soon.
We're seeing recovery following a third party fix.
Some Veo 3.1 video generation requests are currently failing. We are investigating. We will provide updates as more information becomes available.
The issue affecting Veo 3.1 video generation has been resolved. We apologize for any inconvenience.
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
This incident has now been resolved.
We're seeing an increased error rate across Seedance and Seedream models. We're conducting an investigation and will share an update as soon as we can.
We're seeing that both Seedance and Seedream tasks are recovering and we continue to monitor.
This incident has been resolved.
We're experiencing elevated failure rates for Veo 3.1 generations. We're working on a fix.
The issue has been resolved.
Our engineering team is investigating a problem affecting Veo 3.1 generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
We think the impact from the issue is over.
Our engineering team is investigating a problem affecting Seedance generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
We think the impact from the issue is over.
We identified and resolved an issue impacting Aleph 2.0 generations. The incident lasted for approximately 2 hours.
Our engineering team is investigating a problem with Aleph 2 affecting users. We are working towards a solution. We will provide an update soon.
This incident has now been resolved.
We are aware of issues affecting image generation with GPT Image 2. Users may experience failures when generating images. We are working to resolve this.
The issue affecting GPT Image 2 generations has been resolved. All image generation requests are now processing normally. We apologize for any inconvenience.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
We are working with our third party providers to resolve Kling 3.0 and Seedance 2 long generation times
We think the impact from the issue is over.
We're seeing an increased failure rate of Seedance 2.0 generations. We have escalated to the relevant third party and will share an update as soon as we have it.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Gen4.5 is experiencing an issue. We are evaluating a solution.
We have released a fix, restoring service to Gen4.5.
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
We've spotted that something has gone wrong with the Gemini Nano Banana Pro image model. We're currently investigating the issue, and will provide an update soon.
This incident has now been resolved.
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.
This incident has now been resolved.
Our engineering team is investigating a problem affecting high queue wait times for Gen3 Alpha Turbo generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
This issue has been resolved. Gen3 Alpha Turbo generations queue wait times are normal again.
We're seeing issues affecting a certain percentage of Gemini 3 Pro Image (Nano Banana Pro) generations. We'll provide an update as soon as possible. In the meantime we recommend retrying Nano Banana Pro generations or trying a different model.
This incident has been resolved.
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
We are testing a potential fix to the issue.
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
We see signals that the fix succeeded and has restored functionality to all services.
All systems are fully operational.
This incident has now been resolved.
We're seeing an increased failure rate of Nano Banana Pro generations. We'll provide an update as soon as the issue is resolved.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
We are seeing highly increased error rates in Veo 3 and Veo 3.1 generations and are working closely with Google to resolve them. We will share an update as soon as we can.
This incident is now resolved.
We've identified issues with Gemini 3 Pro image generations and are working to resolve them. Will provide an update as soon as we have it.
This incident has been resolved.
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
This incident has now been resolved.
Our engineering team is investigating a problem with video upscaling that is affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
We have identified the root cause of the problem affecting video upscaling and are working towards a solution to restore the service for all users.
A fix for the issue is rolling out, users should see successful video upscales shortly.
This incident has now been resolved.
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
This incident has now been resolved.