Runway Outage History

Runway is up right now

There were 9 Runway outages since February 9, 2026 totaling 17h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.runwayml.com

Major April 22, 2026

Issues with Seedance 2.0 generations

Detected by Pingoru
Apr 22, 2026, 08:41 PM UTC
Resolved
Apr 22, 2026, 10:23 PM UTC
Duration
1h 41m
Affected: AppBackendPublic API
Timeline · 2 updates
  1. investigating Apr 22, 2026, 08:41 PM UTC

    We're seeing an increased failure rate of Seedance 2.0 generations. We have escalated to the relevant third party and will share an update as soon as we have it.

  2. resolved Apr 22, 2026, 10:23 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Read the full incident report →

Major April 21, 2026

We have released a fix.

Detected by Pingoru
Apr 21, 2026, 08:08 PM UTC
Resolved
Apr 21, 2026, 08:49 PM UTC
Duration
40m
Affected: AppBackendPublic API
Timeline · 3 updates
  1. investigating Apr 21, 2026, 08:08 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating Apr 21, 2026, 08:17 PM UTC

    Gen4.5 is experiencing an issue. We are evaluating a solution.

  3. resolved Apr 21, 2026, 08:49 PM UTC

    We have released a fix, restoring service to Gen4.5.

Read the full incident report →

Minor April 14, 2026

We've identified a problem and are working on a fix

Detected by Pingoru
Apr 14, 2026, 01:21 AM UTC
Resolved
Apr 14, 2026, 04:03 AM UTC
Duration
2h 42m
Affected: AppBackendPublic API
Timeline · 3 updates
  1. investigating Apr 14, 2026, 01:21 AM UTC

    Our engineering team is investigating a problem with assets affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. monitoring Apr 14, 2026, 03:52 AM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  3. resolved Apr 14, 2026, 04:03 AM UTC

    This incident has now been resolved.

Read the full incident report →

Minor April 3, 2026

We've spotted an issue with the Gemini Nano Banana Pro image model

Detected by Pingoru
Apr 03, 2026, 03:31 PM UTC
Resolved
Apr 03, 2026, 05:04 PM UTC
Duration
1h 33m
Affected: AppBackendPublic API
Timeline · 3 updates
  1. investigating Apr 03, 2026, 03:31 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating Apr 03, 2026, 03:45 PM UTC

    We've spotted that something has gone wrong with the Gemini Nano Banana Pro image model. We're currently investigating the issue, and will provide an update soon.

  3. resolved Apr 03, 2026, 05:04 PM UTC

    This incident has now been resolved.

Read the full incident report →

Minor March 17, 2026

High queue wait times for Gen 4.5 image-to-video

Detected by Pingoru
Mar 17, 2026, 10:22 AM UTC
Resolved
Mar 17, 2026, 12:42 PM UTC
Duration
2h 20m
Affected: AppBackendPublic API
Timeline · 3 updates
  1. investigating Mar 17, 2026, 10:22 AM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. monitoring Mar 17, 2026, 11:11 AM UTC

    We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.

  3. resolved Mar 17, 2026, 12:42 PM UTC

    This incident has now been resolved.

Read the full incident report →

Minor February 26, 2026

Gen3 Alpha Turbo generations are taking longer than normal

Detected by Pingoru
Feb 26, 2026, 07:42 PM UTC
Resolved
Feb 26, 2026, 07:56 PM UTC
Duration
14m
Affected: AppBackendPublic API
Timeline · 2 updates
  1. investigating Feb 26, 2026, 07:42 PM UTC

    Our engineering team is investigating a problem affecting high queue wait times for Gen3 Alpha Turbo generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Feb 26, 2026, 07:56 PM UTC

    This issue has been resolved. Gen3 Alpha Turbo generations queue wait times are normal again.

Read the full incident report →

Minor February 18, 2026

Issues with Gemini 3 Pro (Nano Banana Pro) generations

Detected by Pingoru
Feb 18, 2026, 02:01 PM UTC
Resolved
Feb 18, 2026, 07:06 PM UTC
Duration
5h 4m
Affected: AppBackendPublic API
Timeline · 2 updates
  1. investigating Feb 18, 2026, 02:01 PM UTC

    We're seeing issues affecting a certain percentage of Gemini 3 Pro Image (Nano Banana Pro) generations. We'll provide an update as soon as possible. In the meantime we recommend retrying Nano Banana Pro generations or trying a different model.

  2. resolved Feb 18, 2026, 07:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 16, 2026

Tasks cannot be created

Detected by Pingoru
Feb 16, 2026, 04:29 PM UTC
Resolved
Feb 16, 2026, 05:11 PM UTC
Duration
42m
Affected: AppBackendPublic API
Timeline · 7 updates
  1. investigating Feb 16, 2026, 04:24 PM UTC

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

  2. investigating Feb 16, 2026, 04:28 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. investigating Feb 16, 2026, 04:29 PM UTC

    We are testing a potential fix to the issue.

  4. monitoring Feb 16, 2026, 04:53 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  5. monitoring Feb 16, 2026, 04:53 PM UTC

    We see signals that the fix succeeded and has restored functionality to all services.

  6. monitoring Feb 16, 2026, 04:59 PM UTC

    All systems are fully operational.

  7. resolved Feb 16, 2026, 05:11 PM UTC

    This incident has now been resolved.

Read the full incident report →

Major February 10, 2026

Issues with Nano Banana Pro generations

Detected by Pingoru
Feb 10, 2026, 01:26 PM UTC
Resolved
Feb 10, 2026, 03:46 PM UTC
Duration
2h 20m
Affected: AppBackendPublic API
Timeline · 2 updates
  1. investigating Feb 10, 2026, 01:26 PM UTC

    We're seeing an increased failure rate of Nano Banana Pro generations. We'll provide an update as soon as the issue is resolved.

  2. resolved Feb 10, 2026, 03:46 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Read the full incident report →

Looking to track Runway downtime and outages?

Pingoru polls Runway's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Runway reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Runway alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Runway for free

5 free monitors · No credit card required