Runway incident

Increased Act-Two queue wait times

Minor Resolved View vendor source →

Runway experienced a minor incident on September 7, 2025 affecting App and Backend and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2025, 07:19 PM UTC
Resolved
Sep 07, 2025, 07:26 PM UTC
Duration
7m
Detected by Pingoru
Sep 07, 2025, 07:19 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Sep 07, 2025, 07:19 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Sep 07, 2025, 07:26 PM UTC

    This incident has now been resolved.