Runway experienced a minor incident on October 7, 2025 affecting App and Backend and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
AppBackendPublic API
Update timeline
- investigating Oct 07, 2025, 03:13 PM UTC
We've identified an issue affecting a subset of tasks which experience issues with content moderation. We are currently investigating a root cause and will provide updates as soon as we have them.
- identified Oct 07, 2025, 03:40 PM UTC
We've identified the root cause of the incident affecting public API generations with `publicFigureThreshold` set to `"auto"`. Other generations are not affected.
- resolved Oct 07, 2025, 05:14 PM UTC
The issue is now resolved.