Runway incident

Elevated Seedance moderation errors

Notice Resolved View vendor source →

Runway experienced a notice incident on October 6, 2026 affecting App and Backend and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 06:52 PM UTC
Resolved
Oct 06, 2026, 08:22 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 06, 2026, 06:52 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. monitoring Oct 06, 2026, 06:52 PM UTC

    We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.

  2. monitoring Oct 06, 2026, 06:55 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Oct 06, 2026, 06:58 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  4. resolved Oct 06, 2026, 08:22 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.