Runway incident

Scheduled Maintenance

Critical Resolved View vendor source →

Runway experienced a critical incident on October 17, 2026 affecting App and Backend and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2026, 06:55 PM UTC
Resolved
Oct 17, 2026, 09:18 PM UTC
Duration
2h 23m
Detected by Pingoru
Oct 17, 2026, 06:55 PM UTC

Affected components

AppBackendBillingSupportPublic API

Update timeline

  1. identified Oct 17, 2026, 06:55 PM UTC

    Scheduled maintenance is in progress and affects all users. We’ll provide an update once it’s complete.

  2. monitoring Oct 17, 2026, 07:14 PM UTC

    Scheduled maintenance is complete. We’re monitoring system performance to ensure everything is running smoothly.

  3. resolved Oct 17, 2026, 09:18 PM UTC

    Scheduled maintenance is complete, and all systems are operating normally.