Runway Outage History

Runway is up right now

Pingoru has recorded 53 incidents for Runway: 48 in the last 12 months and 8 in the last 90 days.

Source: status.runwayml.com

53incidents recorded
48last 12 months
8last 90 days
2 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct3
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Runway in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202658 of 720 (1%)
May 2026917 of 744 (2%)
June 2026612 of 720 (2%)
July 202621 of 744 (0%)
August 202643 of 744 (0%)
September 202612 of 720 (0%)
October 202634 of 530 (1%)

Incidents, newest first

Critical October 17, 2026 Scheduled Maintenance 2h 23m App, Backend, Billing, Support and 1 more

Started Oct 17, 2026, 06:55 PM UTC· resolved Oct 17, 2026, 09:18 PM UTC

  1. identified Oct 17, 2026, 06:55 PM UTC

    Scheduled maintenance is in progress and affects all users. We’ll provide an update once it’s complete.

  2. monitoring Oct 17, 2026, 07:14 PM UTC

    Scheduled maintenance is complete. We’re monitoring system performance to ensure everything is running smoothly.

  3. resolved Oct 17, 2026, 09:18 PM UTC

    Scheduled maintenance is complete, and all systems are operating normally.

Read the full incident report →

Major October 9, 2026 We've identified a problem and are working on a fix 26m App, Backend, Public API

Started Oct 09, 2026, 10:44 PM UTC· resolved Oct 09, 2026, 11:10 PM UTC

  1. investigating Oct 09, 2026, 10:44 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Oct 09, 2026, 11:10 PM UTC

    This incident has now been resolved.

Read the full incident report →

Notice October 6, 2026 Elevated Seedance moderation errors 1h 30m App, Backend, Public API

Started Oct 06, 2026, 06:52 PM UTC· resolved Oct 06, 2026, 08:22 PM UTC

  1. monitoring Oct 06, 2026, 06:52 PM UTC

    We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.

  2. monitoring Oct 06, 2026, 06:55 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Oct 06, 2026, 06:58 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  4. resolved Oct 06, 2026, 08:22 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Read the full incident report →

Minor August 28, 2026 Aleph delayed generations 1h 23m App, Backend, Public API

Started Aug 28, 2026, 04:07 PM UTC· resolved Aug 28, 2026, 05:31 PM UTC

  1. investigating Aug 28, 2026, 04:07 PM UTC

    We are investigating delayed start to Aleph generations

  2. monitoring Aug 28, 2026, 05:19 PM UTC

    We are rolling out a fix for delayed Aleph generations

  3. resolved Aug 28, 2026, 05:31 PM UTC

    Aleph generations are no longer delayed.

Read the full incident report →

Minor August 19, 2026 Gen4.5 Image to Video is Degraded 1h App, Backend, Public API

Started Aug 19, 2026, 05:43 PM UTC· resolved Aug 19, 2026, 06:44 PM UTC

  1. monitoring Aug 19, 2026, 05:43 PM UTC

    We've released a fix and expect tasks to begin running again soon.

  2. resolved Aug 19, 2026, 06:44 PM UTC

    We have resolved the issue.

Read the full incident report →

Minor August 19, 2026 Increased ratio of Seedance safety system false positives 1h 7m App, Backend, Public API

Started Aug 19, 2026, 04:57 PM UTC· resolved Aug 19, 2026, 06:04 PM UTC

  1. investigating Aug 19, 2026, 04:57 PM UTC

    We're experiencing an issue with Seedance generations that may lead to an increased number of rejected generations. The team is actively investigating this issue.

  2. resolved Aug 19, 2026, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 8, 2026 Aleph 2.0 delayed generations 22m App, Backend, Public API

Started Jul 08, 2026, 08:39 PM UTC· resolved Jul 08, 2026, 09:02 PM UTC

  1. investigating Jul 08, 2026, 08:39 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Jul 08, 2026, 09:02 PM UTC

    This incident has now been resolved.

Read the full incident report →

Minor June 5, 2026 We've identified a problem with Nano Banana generations and are working on a fix 4h App, Backend, Public API

Started Jun 05, 2026, 09:30 AM UTC· resolved Jun 05, 2026, 01:30 PM UTC

  1. investigating Jun 05, 2026, 09:30 AM UTC

    Our engineering team is investigating a problem affecting Nano Banana generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Jun 05, 2026, 01:30 PM UTC

    This incident has now been resolved.

Read the full incident report →

Notice June 4, 2026 Elevated GPT Image Errors 5m Backend, Public API

Started Jun 04, 2026, 07:36 PM UTC· resolved Jun 04, 2026, 07:42 PM UTC

  1. monitoring Jun 04, 2026, 07:36 PM UTC

    We're experiencing elevated GPT Image errors due to a third party. We're monitoring the situation and will provide an update soon.

  2. resolved Jun 04, 2026, 07:42 PM UTC

    We're seeing recovery following a third party fix.

Read the full incident report →

Minor June 4, 2026 We are aware of issues affecting video generation with Veo 3.1 5h 59m Backend

Started Jun 04, 2026, 08:28 AM UTC· resolved Jun 04, 2026, 02:28 PM UTC

  1. investigating Jun 04, 2026, 08:28 AM UTC

    Some Veo 3.1 video generation requests are currently failing. We are investigating. We will provide updates as more information becomes available.

  2. resolved Jun 04, 2026, 02:28 PM UTC

    The issue affecting Veo 3.1 video generation has been resolved. We apologize for any inconvenience.

Read the full incident report →

Minor June 3, 2026 We've identified a problem with generations and are working on a fix 1h 31m App, Backend, Public API

Started Jun 03, 2026, 01:31 PM UTC· resolved Jun 03, 2026, 03:02 PM UTC

  1. investigating Jun 03, 2026, 01:31 PM UTC

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

  2. investigating Jun 03, 2026, 01:40 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Jun 03, 2026, 02:50 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  4. resolved Jun 03, 2026, 03:02 PM UTC

    This incident has now been resolved.

Read the full incident report →

Major June 3, 2026 Issues with Seedance and Seedream generations 18m App, Backend, Public API

Started Jun 03, 2026, 08:04 AM UTC· resolved Jun 03, 2026, 08:23 AM UTC

  1. investigating Jun 03, 2026, 08:04 AM UTC

    We're seeing an increased error rate across Seedance and Seedream models. We're conducting an investigation and will share an update as soon as we can.

  2. monitoring Jun 03, 2026, 08:18 AM UTC

    We're seeing that both Seedance and Seedream tasks are recovering and we continue to monitor.

  3. resolved Jun 03, 2026, 08:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 1, 2026 We've identified an issue with Veo 3.1 generations and are working on fixing it 21m App, Backend, Public API

Started Jun 01, 2026, 09:15 PM UTC· resolved Jun 01, 2026, 09:36 PM UTC

  1. investigating Jun 01, 2026, 09:15 PM UTC

    We're experiencing elevated failure rates for Veo 3.1 generations. We're working on a fix.

  2. resolved Jun 01, 2026, 09:36 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor May 28, 2026 We've identified a problem with Veo 3.1 generations and are working on a fix 39m App, Backend, Public API

Started May 28, 2026, 09:53 AM UTC· resolved May 28, 2026, 10:32 AM UTC

  1. investigating May 28, 2026, 09:53 AM UTC

    Our engineering team is investigating a problem affecting Veo 3.1 generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved May 28, 2026, 10:32 AM UTC

    We think the impact from the issue is over.

Read the full incident report →

Minor May 27, 2026 We've identified a problem with Seedance and working on a fix 33m App, Backend, Public API

Started May 27, 2026, 09:36 AM UTC· resolved May 27, 2026, 10:09 AM UTC

  1. investigating May 27, 2026, 09:36 AM UTC

    Our engineering team is investigating a problem affecting Seedance generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved May 27, 2026, 10:09 AM UTC

    We think the impact from the issue is over.

Read the full incident report →

Major May 26, 2026 Issues affecting Aleph 2.0 generations 2h

Started May 26, 2026, 07:30 PM UTC· resolved May 26, 2026, 09:30 PM UTC

  1. resolved May 26, 2026, 10:10 PM UTC

    We identified and resolved an issue impacting Aleph 2.0 generations. The incident lasted for approximately 2 hours.

Read the full incident report →

Minor May 25, 2026 Issues with GPT Image 2 image generation 30m App

Started May 25, 2026, 12:52 PM UTC· resolved May 25, 2026, 01:22 PM UTC

  1. investigating May 25, 2026, 12:52 PM UTC

    We are aware of issues affecting image generation with GPT Image 2. Users may experience failures when generating images. We are working to resolve this.

  2. resolved May 25, 2026, 01:22 PM UTC

    The issue affecting GPT Image 2 generations has been resolved. All image generation requests are now processing normally. We apologize for any inconvenience.

Read the full incident report →

Notice May 11, 2026 Seedance 2 and Kling generations are delayed 5h 56m App, Public API

Started May 11, 2026, 09:52 AM UTC· resolved May 11, 2026, 03:49 PM UTC

  1. investigating May 11, 2026, 09:52 AM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. investigating May 11, 2026, 10:08 AM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring May 11, 2026, 11:57 AM UTC

    We are working with our third party providers to resolve Kling 3.0 and Seedance 2 long generation times

  4. resolved May 11, 2026, 03:49 PM UTC

    We think the impact from the issue is over.

Read the full incident report →

Major April 22, 2026 Issues with Seedance 2.0 generations 1h 41m App, Backend, Public API

Started Apr 22, 2026, 08:41 PM UTC· resolved Apr 22, 2026, 10:23 PM UTC

  1. investigating Apr 22, 2026, 08:41 PM UTC

    We're seeing an increased failure rate of Seedance 2.0 generations. We have escalated to the relevant third party and will share an update as soon as we have it.

  2. resolved Apr 22, 2026, 10:23 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Read the full incident report →

Major April 21, 2026 We have released a fix. 40m App, Backend, Public API

Started Apr 21, 2026, 08:08 PM UTC· resolved Apr 21, 2026, 08:49 PM UTC

  1. investigating Apr 21, 2026, 08:08 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating Apr 21, 2026, 08:17 PM UTC

    Gen4.5 is experiencing an issue. We are evaluating a solution.

  3. resolved Apr 21, 2026, 08:49 PM UTC

    We have released a fix, restoring service to Gen4.5.

Read the full incident report →

Minor April 3, 2026 We've spotted an issue with the Gemini Nano Banana Pro image model 1h 33m App, Backend, Public API

Started Apr 03, 2026, 03:31 PM UTC· resolved Apr 03, 2026, 05:04 PM UTC

  1. investigating Apr 03, 2026, 03:31 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating Apr 03, 2026, 03:45 PM UTC

    We've spotted that something has gone wrong with the Gemini Nano Banana Pro image model. We're currently investigating the issue, and will provide an update soon.

  3. resolved Apr 03, 2026, 05:04 PM UTC

    This incident has now been resolved.

Read the full incident report →

Minor March 17, 2026 High queue wait times for Gen 4.5 image-to-video 2h 20m App, Backend, Public API

Started Mar 17, 2026, 10:22 AM UTC· resolved Mar 17, 2026, 12:42 PM UTC

  1. investigating Mar 17, 2026, 10:22 AM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. monitoring Mar 17, 2026, 11:11 AM UTC

    We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.

  3. resolved Mar 17, 2026, 12:42 PM UTC

    This incident has now been resolved.

Read the full incident report →

Minor February 26, 2026 Gen3 Alpha Turbo generations are taking longer than normal 14m App, Backend, Public API

Started Feb 26, 2026, 07:42 PM UTC· resolved Feb 26, 2026, 07:56 PM UTC

  1. investigating Feb 26, 2026, 07:42 PM UTC

    Our engineering team is investigating a problem affecting high queue wait times for Gen3 Alpha Turbo generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Feb 26, 2026, 07:56 PM UTC

    This issue has been resolved. Gen3 Alpha Turbo generations queue wait times are normal again.

Read the full incident report →

Minor February 18, 2026 Issues with Gemini 3 Pro (Nano Banana Pro) generations 5h 4m App, Backend, Public API

Started Feb 18, 2026, 02:01 PM UTC· resolved Feb 18, 2026, 07:06 PM UTC

  1. investigating Feb 18, 2026, 02:01 PM UTC

    We're seeing issues affecting a certain percentage of Gemini 3 Pro Image (Nano Banana Pro) generations. We'll provide an update as soon as possible. In the meantime we recommend retrying Nano Banana Pro generations or trying a different model.

  2. resolved Feb 18, 2026, 07:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 16, 2026 Tasks cannot be created 46m App, Backend, Public API

Started Feb 16, 2026, 04:24 PM UTC· resolved Feb 16, 2026, 05:11 PM UTC

  1. investigating Feb 16, 2026, 04:24 PM UTC

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

  2. investigating Feb 16, 2026, 04:28 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. investigating Feb 16, 2026, 04:29 PM UTC

    We are testing a potential fix to the issue.

  4. monitoring Feb 16, 2026, 04:53 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  5. monitoring Feb 16, 2026, 04:53 PM UTC

    We see signals that the fix succeeded and has restored functionality to all services.

  6. monitoring Feb 16, 2026, 04:59 PM UTC

    All systems are fully operational.

  7. resolved Feb 16, 2026, 05:11 PM UTC

    This incident has now been resolved.

Read the full incident report →