RapidSOS Outage History
RapidSOS is up right nowPingoru has recorded 57 incidents for RapidSOS: 57 in the last 12 months and 8 in the last 90 days.
Incidents, newest first
Minor April 23, 2026 Issue with RapidSOS Service 1h 12m
Started Apr 23, 2026, 06:47 PM UTC· resolved Apr 23, 2026, 08:00 PM UTC
- investigating Apr 23, 2026, 06:47 PM UTC
Our engineers have discovered an issue with the RapidSOS components flagged below. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Apr 23, 2026, 07:46 PM UTC
Our engineers have implemented a fix for the issue with the RapidSOS components flagged below. All RapidSOS Services are operational, and we are observing this closely and will provide updates as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Apr 23, 2026, 08:00 PM UTC
The incident has been resolved.
Minor April 9, 2026 Issue with RapidSOS Service 25m
Started Apr 09, 2026, 04:05 PM UTC· resolved Apr 09, 2026, 04:31 PM UTC
- investigating Apr 09, 2026, 04:05 PM UTC
Our engineers have discovered an issue with the RapidSOS components flagged below. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Apr 09, 2026, 04:31 PM UTC
The incident has been resolved.
Minor April 3, 2026 Issue with RapidSOS Service 13m
Started Apr 03, 2026, 05:22 PM UTC· resolved Apr 03, 2026, 05:35 PM UTC
- resolved Apr 03, 2026, 05:35 PM UTC
Our engineers identified an issue today between 13:22:00 and 13:35:00 and took immediate steps for remediation. During this window there was a degradation of device-based location and ANI/ALI components. The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Major March 31, 2026 Issue with RapidSOS Service 2h 13m
Started Mar 31, 2026, 02:02 PM UTC· resolved Mar 31, 2026, 04:15 PM UTC
- resolved Mar 31, 2026, 04:15 PM UTC
Our engineers identified an issue today between 10:02:00 and 12:15:00 and took immediate steps for remediation. During this window there was a partial outage of transcription. The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Notice March 30, 2026 Issue with RapidSOS Service 15m
Started Mar 30, 2026, 06:56 PM UTC· resolved Mar 30, 2026, 07:11 PM UTC
- resolved Mar 30, 2026, 07:11 PM UTC
Our engineers identified an issue today between 14:56 and 15:11 and took immediate steps for remediation. During this window there was a degradation of multiple Connect components. The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Minor March 24, 2026 Issue with RapidSOS Service 41m
Started Mar 24, 2026, 07:10 PM UTC· resolved Mar 24, 2026, 07:52 PM UTC
- investigating Mar 24, 2026, 07:10 PM UTC
Our engineers have discovered an issue with the RapidSOS components flagged below. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Mar 24, 2026, 07:34 PM UTC
The fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2026, 07:52 PM UTC
The incident has been resolved.
Major March 23, 2026 Issue with RapidSOS Service 5m
Started Mar 23, 2026, 08:51 PM UTC· resolved Mar 23, 2026, 08:56 PM UTC
- resolved Mar 23, 2026, 08:56 PM UTC
Our engineers identified an issue today between 16:51 and 16:56 and took immediate steps for remediation. During this window there was a Partial Outage of 911 Call Routing, IVR Verification, Live Agent Voice . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Minor March 19, 2026 Issue with RapidSOS Service 1h 7m
Started Mar 19, 2026, 02:41 AM UTC· resolved Mar 19, 2026, 03:48 AM UTC
- investigating Mar 19, 2026, 02:41 AM UTC
Our engineers have discovered an issue with the RapidSOS components flagged below. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Mar 19, 2026, 03:48 AM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Minor March 19, 2026 RapisSOS - Issue with Upstream Provider 3h 34m
Started Mar 19, 2026, 02:25 AM UTC· resolved Mar 19, 2026, 06:00 AM UTC
- resolved Mar 19, 2026, 06:00 AM UTC
Our engineers identified an issue with our upstream provider yesterday between 22:20 EST and today 02:00 EST and took immediate steps for remediation. During this window there was a degradation of Monitoring Services . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Notice March 17, 2026 Issue with RapidSOS Service 2h 37m
Started Mar 17, 2026, 03:20 PM UTC· resolved Mar 17, 2026, 05:58 PM UTC
- resolved Mar 17, 2026, 05:58 PM UTC
Our engineers identified an issue today between 11:20 EST and 13:58 EST and took immediate steps for remediation. During this window there was a degradation of Emergency SOS Live Video . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. -Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Minor March 16, 2026 Issue with RapidSOS Service 2h 13m
Started Mar 16, 2026, 08:45 PM UTC· resolved Mar 16, 2026, 10:58 PM UTC
- resolved Mar 16, 2026, 10:58 PM UTC
Our engineers identified an issue today between 16:45 EDT and 18:58 EDT and took immediate steps for remediation. During this window there was a degradation of UNITE for text to 911 service . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Notice March 15, 2026 Issue with RapidSOS Service 18m
Started Mar 15, 2026, 05:05 AM UTC· resolved Mar 15, 2026, 05:23 AM UTC
- resolved Mar 15, 2026, 05:23 AM UTC
Our engineers Resolved an issue today between 1:05 and 1:23 and took immediate steps for remediation. During this window there was a degradation of Live Agent Voice, SMS Verification, Data Connect, IVR Verfication, and Monitoring Service .The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Notice March 12, 2026 Issue with RapidSOS Service 1h 14m
Started Mar 12, 2026, 09:02 PM UTC· resolved Mar 12, 2026, 10:17 PM UTC
- resolved Mar 12, 2026, 10:17 PM UTC
Our engineers identified an issue today between 17:02 EST and 18:17 EST and took immediate steps for remediation. During this window there was a degradation of Unite transcription services . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Notice March 11, 2026 RapidSOS - Upstream Provider Maintenance 4h 36m
Started Mar 11, 2026, 09:53 AM UTC· resolved Mar 11, 2026, 02:30 PM UTC
- identified Mar 11, 2026, 09:53 AM UTC
We are aware of maintenance being performed by an upstream provider. During this period, users may experience intermittent issues affecting services listed. RapidSOS is actively monitoring the situation and will provide updates as we learn more. For questions please contact [email protected]. Thank you for your patience, RapidSOS Engineering Team
- resolved Mar 11, 2026, 02:30 PM UTC
The incident has been resolved.
Minor March 10, 2026 Issue with RapidSOS Service 50m
Started Mar 10, 2026, 02:54 PM UTC· resolved Mar 10, 2026, 03:45 PM UTC
- resolved Mar 10, 2026, 03:45 PM UTC
Our engineers identified an issue today between 10:54 am and 11:45am and took immediate steps for remediation. During this window there was a degradation of 911 Call Routing, IVR Verification, Live Agent Voice, Monitoring Services . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Minor March 3, 2026 Issue with RapidSOS Service 9m
Started Mar 03, 2026, 01:45 PM UTC· resolved Mar 03, 2026, 01:55 PM UTC
- resolved Mar 03, 2026, 01:55 PM UTC
Our engineers identified an issue today between 8:45 AM EST and 8:55 AM EST and took immediate steps for remediation. During this window there was a degradation of IVR Verification . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Minor March 2, 2026 Issue with RapidSOS Service 2h 56m
Started Mar 02, 2026, 08:24 PM UTC· resolved Mar 02, 2026, 11:20 PM UTC
- investigating Mar 02, 2026, 10:15 PM UTC
Our engineers have discovered an issue with the Transcription Service. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Mar 02, 2026, 10:43 PM UTC
Our engineers have implemented a fix for the issue with the Transcription Service. All RapidSOS Services are operational, and we are observing this closely and will provide updates as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Mar 02, 2026, 10:44 PM UTC
The fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 11:20 PM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Minor February 26, 2026 Issue with RapidSOS Service 1h 5m
Started Feb 26, 2026, 12:44 AM UTC· resolved Feb 26, 2026, 01:49 AM UTC
- identified Feb 26, 2026, 12:44 AM UTC
Our engineers have identified the issue with the RapidSOS components flagged below. We are working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Feb 26, 2026, 01:49 AM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Major February 25, 2026 Issue with RapidSOS Service 1h 20m
Started Feb 25, 2026, 10:50 PM UTC· resolved Feb 26, 2026, 12:10 AM UTC
- investigating Feb 25, 2026, 10:50 PM UTC
Our engineers have identified the issue with the RapidSOS components flagged below. We are working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Feb 25, 2026, 11:43 PM UTC
Our engineers have implemented a fix for the issue with the RapidSOS components flagged below. All RapidSOS Services are operational, and we are observing this closely and will provide updates as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Feb 26, 2026, 12:10 AM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Major February 19, 2026 Issue with RapidSOS Service 2h 32m
Started Feb 19, 2026, 09:44 PM UTC· resolved Feb 20, 2026, 12:16 AM UTC
- identified Feb 19, 2026, 09:44 PM UTC
Our engineers have identified the issue with the RapidSOS components flagged below. We are working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Feb 19, 2026, 10:30 PM UTC
The fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 12:16 AM UTC
The incident has been resolved.
Minor February 7, 2026 Issue with RapidSOS Service 1h 16m
Started Feb 07, 2026, 06:12 AM UTC· resolved Feb 07, 2026, 07:28 AM UTC
- investigating Feb 07, 2026, 06:12 AM UTC
Our engineers have discovered an issue with the RapidSOS components flagged below. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions.
- monitoring Feb 07, 2026, 07:01 AM UTC
Our engineers have implemented a fix for the issue with the RapidSOS components flagged below. All RapidSOS Services are operational, and we are observing this closely and will provide updates as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Feb 07, 2026, 07:28 AM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Notice January 20, 2026 RapidSOS - Upstream Provider Maintenance 7h 27m
Started Jan 20, 2026, 03:10 PM UTC· resolved Jan 20, 2026, 10:37 PM UTC
- identified Jan 20, 2026, 03:10 PM UTC
We are aware of emergency maintenance being performed by an upstream provider. During this period, users may experience intermittent issues affecting services listed. RapidSOS is actively monitoring the situation and will provide updates as we learn more. For questions please contact [email protected]. Thank you for your patience, RapidSOS Engineering Team
- resolved Jan 20, 2026, 10:37 PM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Notice January 16, 2026 Issue with our Upstream Provider 4h 35m
Started Jan 16, 2026, 05:58 PM UTC· resolved Jan 16, 2026, 10:33 PM UTC
- identified Jan 16, 2026, 05:58 PM UTC
We are aware of emergency maintenance being performed by an upstream provider. During this period, users may experience intermittent issues affecting services listed.RapidSOS is actively monitoring the situation and will provide updates as we learn more. For questions please contact [email protected]. Thank you for your patience, RapidSOS Engineering Team
- resolved Jan 16, 2026, 10:33 PM UTC
Our upstream provider has confirmed that the issue is resolved and all systems are now fully operational and stable. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Minor January 5, 2026 Issue with our Upstream Provider 4h 50m
Started Jan 05, 2026, 07:05 PM UTC· resolved Jan 05, 2026, 11:55 PM UTC
- identified Jan 05, 2026, 08:15 PM UTC
One of our upstream providers has identified an issue which is affecting the RapidSOS components flagged below. Our provider is working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Thank you for your patience, RapidSOS Engineering Team
- monitoring Jan 05, 2026, 08:47 PM UTC
Our upstream provider has implemented a fix for the issue with the RapidSOS components flagged below. All systems are currently fully operational. We will continue to observe for some time to ensure system stability before resolving. Thank you for your patience, RapidSOS Engineering Team
- identified Jan 05, 2026, 09:45 PM UTC
Our engineers have identified the issue with the RapidSOS components flagged below. We are working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Jan 05, 2026, 11:55 PM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
Major December 16, 2025 Issue with RapidSOS Service Update 1h 48m
Started Dec 16, 2025, 09:00 PM UTC· resolved Dec 16, 2025, 10:48 PM UTC
- investigating Dec 16, 2025, 09:00 PM UTC
Our engineers are continuing to investigate an issue with the RapidSOS components flagged below. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Dec 16, 2025, 09:28 PM UTC
Our engineers have implemented a fix for the issue with the RapidSOS components flagged below. All RapidSOS Services are operational, and we are observing this closely and will provide updates as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Dec 16, 2025, 10:15 PM UTC
Our engineers have implemented a fix for the issue with the RapidSOS components flagged below. All RapidSOS Services are operational, and we are observing this closely and will provide updates as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Dec 16, 2025, 10:48 PM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team