RapidSOS experienced a minor incident on March 16, 2026, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 16, 2026, 10:58 PM UTC
Our engineers identified an issue today between 16:45 EDT and 18:58 EDT and took immediate steps for remediation. During this window there was a degradation of UNITE for text to 911 service . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team