RapidSOS experienced a minor incident on March 2, 2026, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 02, 2026, 10:15 PM UTC
Our engineers have discovered an issue with the Transcription Service. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Mar 02, 2026, 10:43 PM UTC
Our engineers have implemented a fix for the issue with the Transcription Service. All RapidSOS Services are operational, and we are observing this closely and will provide updates as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Mar 02, 2026, 10:44 PM UTC
The fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 11:20 PM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team