RapidSOS experienced a minor incident on March 10, 2026, lasting 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 10, 2026, 03:45 PM UTC
Our engineers identified an issue today between 10:54 am and 11:45am and took immediate steps for remediation. During this window there was a degradation of 911 Call Routing, IVR Verification, Live Agent Voice, Monitoring Services . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team