RapidSOS experienced a minor incident on March 19, 2026, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 19, 2026, 06:00 AM UTC
Our engineers identified an issue with our upstream provider yesterday between 22:20 EST and today 02:00 EST and took immediate steps for remediation. During this window there was a degradation of Monitoring Services . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team